From Shine on Yahoo comes one of those surveys that makes me think we are over-surveying (emphasis mine): …96% of Americans report experiencing rudeness at work, and 48% say they are treated uncivilly at least once a week. This kind of manners meltdown can have a direct effect on the bottom line. According to surveys conducted by Pearson and her colleagues, 48% of poorly treated employees have intentionally decreased their productivity and 12% say the boorish behavior compelled them to quit. Workplace rudeness costs employers an average of $50,000 per worker. “There are very high costs associated with even seemingly inconsequential inconsiderate words and actions,” adds Pearson. Insert yawn here… Read More
Continue ReadingA Bad Place To Be In Sales
I do some IT consulting work on the side as a hobby/pastime. Call me a geek. In that arena, I have a customer who has been battling to get some information from a prospective vendor. He wants to use their services but has had trouble getting a response. Finally, today he got a response. His summation was filled with wisdom: Coming in obnoxiously late and extraordinarily high priced is not a good place to be. I couldn’t agree more. And I’ve been there myself in previous sales roles.
Continue ReadingMerry Christmas
This video is making its way around the net and I found it quite funny. Merry Christmas from all of us at Select Metrix and The Hire Sense.
Continue ReadingChristmas In The Sales World
This is from EyeOnSales.com: Twas the end of the quarter, with my Blackberry dead Not a prospect was stirring, my dashboard pure red. The managers were wringing their hands with despair, With thoughts of their bonuses vanishing into thin air. The VP of sales sat awake in her bed, While visions of mortgages danced in her head. And the CFO in his office, and I on a plane, Were bracing ourselves for the oncoming pain. When there in my Inbox appeared a new subject line, I sprang from the seat with a feeling divine. “Reconsidering Vendors – You’re Still in the Race”, A 400-user license was still mine to chase!… Read More
Continue ReadingGood For Nothing Compensation
Great article from Yahoo Finance. I think I have worked with some salespeople in the past who had this same compensation program: Anthony Armatys is facing up to six years in prison for his dumb move. But he’s not the only dummy in this story. Armatys accepted a job in 2002 with telecom equipment maker Avaya but then changed his mind before he started. He was already in the payroll system however, and the company started depositing his six-figure salary into his checking account. For five years, Armatys did not notify Avaya of its error, but his attempt to make an early withdrawal from his 401(k) prompted an investigation that… Read More
Continue ReadingBad Ad Writing
From a sales ad I read this morning: Blackberry device is needed, but optional. Apparently coherent writing is needed, but optional.
Continue ReadingHappy Thanksgiving From Select Metrix
Have a happy and safe Thanksgiving from all of us at Select Metrix!
Continue ReadingTrends From The Tech Support Line
Everything is so serious these days that it is nice to find some levity. This is good – a company recently tracked aspects of 75,000 tech support calls. They have some gender-related data (emphasis mine): Male callers: 64% didn’t bother to read the instruction manual before calling for help. Female callers: 24% didn’t bother to read the instruction manual before calling for help. Male callers: 12% just needed to plug in their gear to “resolve their issue”. Female callers: 7% ditto! Female callers stayed on the phone with tech support 32% longer than male callers. 66% of tech support operators said they preferred dealing with female clients, anyway. So according… Read More
Continue ReadingA Minimalist Job Posting
Here is a sales job posting I clicked on this morning: Regional Account Executive- Minneapolis About the Job That is it – the rest is a scrollable white page. It gets better – the hiring company is in computer software.
Continue ReadingHumble Ad Writing
Honestly, I came across this title to a sales ad: I make more money in a month than you make all year Fantastic! That is one humble title. As you can imagine, the ad is written in a casual, confrontational style to challenge the most aggressive sales candidates. I wouldn’t write an ad this way, but true confession – I got a kick out of it.
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