I do some IT consulting work on the side as a hobby/pastime.  Call me a geek.  In that arena, I have a customer who has been battling to get some information from a prospective vendor.  He wants to use their services but has had trouble getting a response.  Finally, today he got a response.  His summation was filled with wisdom:

Coming in obnoxiously late and extraordinarily high priced is not a good place to be.

I couldn’t agree more.  And I’ve been there myself in previous sales roles.

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