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Archive for October 21st, 2009

Sales Dumb

This is from the JustSell.com crew – it is a description of things salespeople do to upset prospects.  I found it quite comprehensive:

They (Ed.-prospects) don’t like it when…

  • we’re pushy
  • we call too much
  • we’re “just checking in”
  • we’re unprepared
  • we’re disrespectful of their time
  • we keep calling if they say they’re not interested
  • we don’t respond fast enough
  • we appear not to understand them, their industry, their situations, and their challenges
  • we don’t work in their interest
  • we don’t listen
  • we don’t know about our own products/ services
  • we’re rude, arrogant, or inattentive
  • we’re vague or unclear
  • they’re made to feel like they’re interrupting us
  • we seem like we’re “just trying to sell them something”