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Pandora’s Box Known As Facebook

There has been much discussion about the use of social networking for candidate background checks.  I have always been in favor of allowing companies to search through anything posted online – it is in the public domain.

However, this German law does provide a bit more detail:

For example, employers will still be allowed to run a search on the Web on their applicants, de Maiziere said. Anything out in public is fair game, as are postings on networks specifically created for business contacts, such as LinkedIn.

In contrast, it will be illegal to become a Facebook friend with an applicant in order to check out private details, he said, adding that some people seem to be indiscriminate about whom they accept as a friend.

Ok, the friend piece does seem a bit underhanded, but the next line from the article is prescient:

“If an employer turns down an application with another reasoning it might be difficult to prove” that the negative answer was based on the Facebook postings, de Maiziere said.

I believe the lawsuits that would flow from this restrictive law would be frequent.  What if the candidate puts a friend request or LinkedIn request to the hiring manager?  Will there be a case from a rejected candidate even if there isn’t a social network connection?  What about Twitter?  Perhaps the candidate has been a bit rough in their Tweet language or posted links to some unflattering images?

At the end of the day, it may be that hiring managers and HR have to avoid social network research all together.

At least in Germany…for now.

A Bad Marketing Day

I had a laugh regarding a web inquiry one of my customers received recently.  The inquiry was the first one the company had received “in 8 months.”  When the salesperson emailed the contact to set up a call, the contact said he was a victim of identity theft and had not submitted the inquiry.

You know, some days just go that way.

Spelling Does NOT Matter

Here is a new title from a sales employment ad:

Accont Exceutive

Honestly, if I could spike my coffee right now I would.  Whatever price this medical company paid for the ad has been wasted before a single click.

Too Many Gerunds

From a sales ad I just read (my editing):

Experience in  building, hiring from scratching, coaching, training and developing the RAMs in the sale of _________ products.

Perhaps this is some new interviewing technique – “If you could scratch one place on your body, what would that place be?”

Of Objectivity

I preach this point from the mountaintop as often as possible so I’ll continue here – sales is the single most difficult position to hire in any company.  The reason is simple, accurately predicting sales success by discerning candidate capabilities is…well, often a crapshoot.  This fact is why it is imperative to use assessments to gain an understanding of what the candidate has “under their hood.”

A prime example is emotional control.  Successful salespeople have this trait.  It is a broad term so let me put a finer point on it:

This is the ability of a salesperson to maintain rational and objective actions when experiencing strong internal emotions. This trait measures one’s ability to control their own internal emotions and prevent them from affecting their actions, logic, objectivity, etc. Emotional Control deals with keeping internal emotions in instead of letting them get the better of the salesperson.

I’ve seen this trait showing up more frequently among salespeople in this recessed economy.  My theory is that deals are hard to come by in most industries.  When salespeople do lock on to a solid opportunity, they need to stay focused and keep qualifying.  However, if they lack emotional control, they may get giddy, over excited, even panicky to get the deal closed.  This approach is absolutely uncomfortable to observe (yes, I have seen it first-hand recently).

The other facet of this trait, or lack of it, is an angry, desperate salesperson who reacts negatively to a stressful prospect interaction.  The salesperson can become infuriated with a deal not moving forward.  Even experienced salespeople can respond with a quick cut on the prospect or fire off a curt email that turns the prospect negative.

Whichever way this weakness plays out is highly detrimental to any company.  Salespeople must maintain objectivity throughout the most difficult of discussions to properly qualify an opportunity.  Failure to do so leads to the aforementioned problems.  This potential weakness can be identified before you ever hire a salesperson.  The tools are available so please contact us if you are ready to keep this weakness out of your sales team.

3 Years And A Cloud Of Dust

My apologies for co-opting Woody Hayes’ saying, but I am from Ann Arbor and couldn’t stand the guy anyway.  I’m wondering what the Great Recession is going to do to resumes.  What I mean is this – many people have shortened tenures nowadays (especially Gen Y).  3 years is turning into a fairly good tenure for a worker.

This recession has cost millions of people their jobs.  Some will have to start their work career over, essentially taking a “lesser” job and working their way up all over again.  In many instances, they will have to jump from job to job to keep moving up during their now condensed work career.

This fact is going to have repercussions for future sourcing activities.  I have already run into this issue recently when sourcing for a sales position.  An older sales manager was focusing first on tenure of candidates.  I had to quickly point out some of these facts.  He seemed to receive my input at the time, but a day later he was back on the tenure train.

Whatever economy eventually surfaces from this deep recession will contain many, many, candidates who simply lack the traditional employment longevity that was so frequent just 5-10 years ago.

10 Commandments Of Successful Sales Selection

1. Always select talent and skills over experience.

2. Do not put the entire burden of the company on this hire.

3. Do not clone yourself.

4. Do not expect to hire perfection.

5. Do not start the process unless you can hire the right candidate today.

6. Do not run the process out of sequence.

7. Do not miss opportunities to see the candidate in action.

8. Do not change the compensation plan during the process.

9. Trust the instruments more than your gut.

10. Do not assume you are the candidates’ only option.

The Unanswered Question

Take a look at this headline from Twin Cities Business:

MN June Unemployment Rate Drops, Sheds 3,700 Jobs

Jobs are lost and the unemployment rate decreases…how can this be?  It is a question that begs an answer, yet you won’t find it in this article.  The closest it comes:

Minnesota’s unemployment rate dropped 0.2 percent in June to a seasonally adjusted 6.8 percent even though employers cut 3,700 jobs during the month, the Minnesota Department of Employment and Economic Development (DEED) said on Thursday.

Clearly workers had to leave the workforce or unemployment benefits expired for many Minnesotans.  It is probably a combination of both factors.  This is a critical flaw in the unemployment number.  The better approach here would be to track how many people are actually working.

Writing Gone Bad

A sentence I just read in a laptop battery warranty statement:

We are happy to send a replacement when you receive a defective item from us.

“when”!?!

Pink Slip Parties?

I received my share of pink slips in my career so this title frightened me when I first saw it in the Twin Cities Business Magazine.  However, this strikes me as rather clever:

The party, akin to speed dating for the unemployed…

The idea is to provide an opportunity for job seekers to mingle with local recruiters in a more informal setting than a traditional board room. Job seekers should dress to impress, bring copies of their resume, and be ready to network, Virgin Mobile and JobsDirectUSA said.

The companies call the party “the most fun and laid-back job interview most who attend will ever experience.”

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