The Hire Sense » Generations

Archive for the 'Generations' Category

For Gen Y, Jobs Are Secondary

I’m beginning to think Gen Y is the most overanalyzed generation in…a generation.  BusinessWeek.com offers up this article - Why Certain Cities Attract Gen Ys.  The big city has a general appeal to the Millennials which is probably true for most young generations.  However, Gen Y does face a difficult career path due to tenure.  Here is a surprising graph (emphasis mine):

The appeal of big cities stems from a simple economic fact: They offer thicker labor markets with more robust job opportunities across a wide number of fields. Getting ahead in your career today means more than picking the right first job. Corporate commitment has dwindled, tenure has grown far shorter, and people switch jobs with much greater frequency. The average American changes jobs once every three years; those under the age of 30 change jobs once a year.

I’m not sure where those numbers originated, but they are noteworthy.  The days of starting a long-term career with a major corporation are fleeting. 

Jobs are clearly important. Gen Y members ranked the availability of jobs second when asked what would keep them in their current location and fourth in terms of their overall satisfaction with their community. In both cases, the highest-ranked factor was the ability to meet people and make friends. Makes perfect sense, since Gen Y intuitively understands what economic sociologists have documented: Vibrant social networks are key to landing jobs, moving forward in your career, and one’s broader personal happiness.

Second?  Surprising, maybe, but clearly networking is supreme for this generation.  I wonder if the tools at are available today are part of the drive to network.  I am astounded by the fact that Gen Y provides updates as to what they are doing at that moment (think Facebook or Twitter).  I have tried to accomplish this feat and always come up lacking…I just can’t bring myself to do it.

Yet these young people are forging networks that a sure to become immense as they mature.  The implications for selling are staggering – networks will become the top resource for prospecting.  Decision-making within companies will be information that can be attained through one’s network.  Heck, the decision-maker may be 1 step away within a network.

This sea change is happening in front of our eyes, but I’m not certain everyone is observing it.

The Pain Of A Lagging Indicator

Hiring, that is, and it appears that it is going to be an even rougher road over the back half of 2009.  If you are in the recruiting, hiring, assessing business you are aware of this fact.  9.4% unemployment is remarkable.  From abcnews.com:

The percentage of people without jobs in this country is now at the highest point in nearly 26 years. Every month since January 2008 we have seen jobs disappear.

So far the economy has shed 6 million jobs since the recession started push (sic) employers to start handing out pink slips.

I’m still looking for the report that lists the number of jobs “saved” by the stimulus package.  I suspect I will have to wait a bit longer for that information.  But fear not, the bleeding does seem to be slowing down:

The Labor Department this morning announced that another 345,000 Americans lost their jobs last month, pushing the unemployment rate up from 8.9 percent in April. Economists had expected a loss of 550,000 jobs and the news that significantly less were lost initially shot the stock market up.

Again, more economists with an inaccurate prediction.  I dare say the economy is too dynamic, too multi-faceted for any one person to accurately predict…much like the weather.  Yet, here is a development for which I was unaware (emphasis mine):

The (EEOC) commission received an unprecedented 95,402 complaints during a 12-month period ending in October. That’s up 15 percent from the prior year. Of those, 24,582 are charges of age discrimination, a massive 29 percent increase.

I think most of us know that companies often use down markets to purge employees whether deserving or not.  A recessionary economy provides cover for companies to layoff workers from a protected class with less liability.  I’m not condoning the practice, just being brutally honest.

This uptick in complaints seems to support this unwritten business practice.  I think an aspect that the reporter did not address is the overall aging of the workforce.  If the Boomers are the majority of the workforce, there stands to reason that there will be a continued increase in age discrimination charges simply based on the numbers.  That data would have provided a needed context to the article.

A Port In The Storm

If ever there was a time to make a move into the healthcare sales market, now is it.  According to RecruitingTrends.com:

“Healthcare continued to add jobs in February, with a gain of 27,000. Job growth occurred in ambulatory healthcare (16,000) and in hospitals (7,000). Employment gains in the industry averaged 30,000 a month in 2008,” the U.S. Bureau of Labor Statistics reported this and last month alongside news that the nation’s overall number of unemployed individuals increased by 5 million over the last year.

Select Metrix is located in the Twin Cities which is home to United Health Group, Medtronic and most of the other medical device players.  This market is one that continues to hire as the Baby Boomers continue to age.  The demand is only going to increase over the next decade or two.

My generation – Gen X – will not put the same demand on the healthcare system since there is far fewer of us in comparison to the Boomers.  But that layoff is many, many years away.

Those Millennial Misfits

The Herman Trend Alert touches on the ever-popular Gen Y/Millennial trends and traits in their most recent email (sorry, no link).  The perception of this generation still needs some improvement…drastic improvement (emphasis mine):

Recently JobFox.com conducted a poll of recruiters with predictable results—Millennials were judged to be the least effective performers of the four generations now in our workplace. A paltry 20 percent of the responders characterized them as “generally great performers”. Compare this statistic to the 63 percent who said Baby Boomers (43 to 62 years old) were great performers and 58 percent who gave high marks to Gen Xers (29 to 42).

True confession - I have a general perception of Boomers being stagnant, almost stuck in a 1980’s mode.  I apologize now, it is just a perception.  Yet, you can understand my surprise when reading survey results such as the aforementioned quote.  Instantly, I found myself thinking, “I bet they interviewed mostly Boomers for this survey.”

The email progressed to show how misguided the Millennial perception is.  The author supplies 4 major motivators for Millennials:

The most sought-after motivator is balance. The Millennials do not embrace the value of the Boomer-created nine-to-five work week. They work best when they can set their own hours.

Second, they want to be on the leading edge. Millennials understand that technology is changing rapidly. If not updated continuously, their skills promptly become obsolete. “They have seen their parents and neighbors downsized and right-sized out of jobs.” Staying marketable is justifiably very important to them. Even though in a recent JWT survey, 60 percent of Millennials agreed that “an employee owes loyalty to their employer “,companies that do not provide new learning experiences will see this generation seeking job opportunities elsewhere.

Third, they do not want to be treated “as junior anything”. Millennials want to begin contributing right away. Companies must do a better job of helping younger workers see how their work is vital and how that work relates to the bottom line of the company.”

Finally, Millennials are looking for stability—especially now. Gen Y workers can be loyal team players as long as they can balance work and life goals, gain new learning opportunities, and feel like they are supporting company goals. The employers that will be the most successful over the next two decades will be the ones that can best inspire and engage this challenging generation.

3.5 Years

That is the average length of a job in the U.S. according to The Career News newsletter (sorry, no link).  I find that number almost shocking, but the newsletter does not call out the criteria for their average.  I’m thinking part-time, minimum wage, seasonal and other positions could drag that number down.  At any rate, it does provide a bit of an eye opener to how our job market is changing.

Gen Y is typically not a generation to be known as “lifers.”  They begin their work career without discussions of pensions and retirement.  Those days are long gone.  Instead, they are focused on skill development, jobs that interest them on a personal level and an opportunity to affect their world.  To me, it almost seems as if they take a macro-view to their position (environmental impact, social impact, long-term skills, next growth step, etc.) as opposed to a micro-view (company hierarchy, internal promotions, retirement options, etc.).

There are some restraints on Gen Y becoming complete employment gypsies.  According to the same newsletter:

Seven in 10 Americans admit that they’d change jobs tomorrow if only they could.

I’m thinking financial restraints are impacting this decision.  Most people only change jobs if the opportunity of the new position is perceived as greater than the opportunity at the present position.  The fragile economy and the risk of downsizing is a strong deterrent to most employees looking to make a jump.

At any rate, I suspect the 3.5 year number is going to shrink in the near future once the economy rebounds and the Boomers continue to retire.

Tattoo Youth

Ok, lame play on words for a title so my regrets to the Rolling Stones.  The tattoo topic is one that seems to be ever-present.  What should companies do about employees with tattoos?  The Herman Trend Alert (sorry, no link) provides the data as to why this topic is so common:

Thus, it is no wonder that over 32 percent of young people aged 25 to 29 and 25 percent of folks aged 30 to 39 have followed suit (Harris Interactive, 2008). A 2006 Pew Research survey found 36 percent of people ages 18 to 25 had tattoos, while a full 40 percent of those 26 to 40 sported them.

As members of the Millennial Generation will readily share, acquiring a tattoo or body piercing is their way of expressing their individuality and their availability to members of the opposite sex. Tattoo parlors from Brazil to Malaysia have seen an upward trend in business over the last ten years, as the Millennials have come of age and can afford these displays of uniqueness.

Ok, before I get labeled as some crotchety old Gen Xer, there is an important aspect to this story:

Moreover, there is another important consideration for employers. Findings from a research study conducted by University of Texas Southwestern Medical Center indicated a high positive correlation (>20 percent) between people with tattoos and those who test positive for the infection hepatitis C. In fact, according to Robert Haley, MD, “[Tattoos] may have been the largest single contributor to the nationwide epidemic of this form of hepatitis”.

I haven’t heard that one before but it is certainly a piece of information to include in the equation.

And no, I am not a fan of tattoos or piercing.  Now you can commence calling me crotchety.

Generation Y-Enthusiastic Or Spoiled?

There is always difficulty when you try to paint an entire generation with one broad stroke.  This fact is prominently on display in two different articles from RecruitingTrends.com.  The topic is Gen Y.

Here is an excerpt from the first one (my emphasis):

The millennials share a generational personality that is highly misunderstood by preceding generations, who often misinterpret their motivation as impatience and their enthusiasm as narcissism. Employers who manage millennials need to understand their generational footprint in order to keep this tech-savvy, plugged-in group of employees engaged in their work.

Here is an excerpt from the second one (my emphasis):

So how do you supervise, lead, and approach this next generation of high potentials? In our experience, many are particularly bright and ambitious, but also have a “spoiled brat” mentality. Technology is very much in their DNA. They seek instant gratification and thrive on challenging much of what their older peers believe to be best practices.

A particularly unique characteristic of this group is their command of technology and the fundamental belief that anyone who doesn’t embrace the absolute bleeding edge of technology will simply be left behind.

I’m probably splitting hairs here, but those two takes caught my fancy when I read the articles back-to-back.  Gen Y gets categorized many ways and most of them are accurate, at least in terms of generational descriptions.  However, this enthusiasm vs. spoiled categorization appears often.  I’m not sure which one is more accurate, I simply see this topic frequently.

Talkin’ Gen X, Gen Y

BusinessWeek.com provides a good article for adjusting your communication for Gen X and Gen Y employees.  I can’t speak to the Gen Y suggestions, but I find the Gen X piece to be spot on.

A sample:

TECHNOLOGY

Generation X: Keep it up-to-date and motivating. Music at work, BlackBerrys, IM, and fast computers will help Gen X stay productive.

Generation Y: Encourage suggestions and don’t fear change. Gen Y is more comfortable with technology than any other group. Learn from them and stay on the cutting edge.

COLLABORATION

Generation X: Limit in-person meetings. Offer alternatives like conference calls, video, and Web conferencing when collaboration is truly needed. For face-to-face meetings, stick to small productive groups and skip long planning sessions.

Generation Y: Gen Y started online social networks. Think about how you can leverage them in the workplace to encourage team collaboration and knowledge sharing.

ATTIRE

Generation X: Give them a heads-up if they should dress nicer for specific meetings or when customers are visiting the office. They’re aware it’s important to look professional, so telling them to “step it up” should not cause too much tension.

Generation Y: They’re new to the job market and might be oblivious to your company’s culture. Let them know dressing better will help defeat “slacker” misconceptions, build credibility with execs, and help their career over the long haul—especially in a weak economy.

As they say, read the whole thing.

A Candidate Shortage

CNNMoney.com reports on a specific area that is experiencing a hiring problem - lack of candidates:

Despite the slump at lowlier levels of the job market, there’s currently a war for senior management talent. In fact, 70% of executive recruiters surveyed by networking organization ExecuNet (www.execunet.com), say there’s a shortage of people who can step in and run things.

We’ve seen this shortage first-hand in the sales arena.  Strong sales leaders are in demand right now, especially in one corporate segment (emphasis mine):

Companies doing the most executive hiring aren’t necessarily the biggest, the ExecuNet study found. Employers with revenues between $51 million and $200 million are expanding their senior-level management teams by almost 30% this year, for instance. By contrast, companies with sales of $1 billion or more plan to hire only 12% more executives.

I wonder how much of this shortage is due to the numbers of baby boomers moving out of the workforce and the lack suitably-experienced Gen X managers to replace them.

Generational Differences-Dressing Like Murphy Brown

Funny article here from BusinessWeek.com titled Office Wear: A Tale of Two Generations.  There is a definite clash of generations when it comes to business attire, especially among women.  This article provides a discussion from both the Baby Boomer perspective and the Millennial perspective.

Some pull quotes:

It’s no wonder then that she is unnerved by women who drift into work wearing bright tops or fitted dress pants. Or that she is downright shocked when they wear even less, baring bellies, toes, or tattoos. “We banned flip-flops here two years ago,” says Gaines. “I still can’t believe we had to tell people not to wear them.”

Apparently I am dating myself by agreeing here - flip flops in the office?  Come on.

Gaines says Mahoney’s generation never has had to worry about sexism in the workplace, so the women think nothing of wearing clothes that highlight their bodies. Mahoney’s response? “I watch old Murphy Brown shows and see the big shoulder pads and the women dressing more masculine, and it is so off-putting. I don’t think that kind of fashion proves anything today. It doesn’t mean you are more serious. People feel more comfortable dressing in tune with their personalities.”

Murphy Brown and big shoulder pads.  Excellent reference.  I’m no slave to fashion, but I did enjoy the article.

Next Page »