October 21, 2009
Sales Dumb
This is from the JustSell.com crew – it is a description of things salespeople do to upset prospects. I found it quite comprehensive:
They (Ed.-prospects) don’t like it when…
- we’re pushy
- we call too much
- we’re “just checking in”
- we’re unprepared
- we’re disrespectful of their time
- we keep calling if they say they’re not interested
- we don’t respond fast enough
- we appear not to understand them, their industry, their situations, and their challenges
- we don’t work in their interest
- we don’t listen
- we don’t know about our own products/ services
- we’re rude, arrogant, or inattentive
- we’re vague or unclear
- they’re made to feel like they’re interrupting us
- we seem like we’re “just trying to sell them something”
