September 5, 2008
Lack Of Attention To Detail
Derrick wrote a series on sales traits last year which transcends sales and applies to everyone. I was catching up on my RSS reader from the Labor Day weekend and came across this perfect example to illustrate the lack of Attention to Detail. According to this post from US News & World Report, employees of media agency Carat learned about a planned layoff by management through an email. Because someone did not have an abundance of the attention to detail trait, an email meant strictly for management accidentally went out to everyone in the company.
This is why we stress the use of assessments to “x-ray” a person’s hidden abilities and talents, or lack thereof. Unfortunately these weaknesses often come to the surface in situations similar to the aforementioned example. I’m sure that the Carat executives would like to have known if this employee had a natural trait for attention to detail before handing this task off to them.