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Archive for August 8th, 2007

Interviews And The 2% Improvement

Good ManageSmarter.com article here titled Hiring as a Competitive Advantage (great title).  There are few echoes in the article that reflect exactly our thinking when it comes to successful hiring processes.

First, an amazing piece of data:

€¢ Interviews: A University of Michigan study found that a typical job interview only increased the likelihood of choosing the best candidate by less than 2 percent.

The statement could use some clarification, but the fact is that most ineffective hiring processes over-rely upon the interview in their decision-making.  Less than 2% is even worse than I would have guessed.  Hiring the “best” candidate clearly requires more input than what can be gathered in the interview alone.

Second note:

Let’s keep it simple. Productive employees are not made productive by elaborate compensation plans, group-think training programs, motivational seminars and convoluted benefits packages. They just show up and get the job done if they like the work and can do it well.

I would agree completely with that truth.  Of course, the issue is how do you find the productive employee in your hiring process?  If your answer is in the interview, see above.

We beat this drum often, but it bears repeating – you must measure the candidates’ skills, motivations and aptitudes to find the right fit.  The right fit often involves measuring these areas and then instructing the manager in how to draw out the salesperson’s best.  Successful hiring doesn’t stop at the signed offer.  It encompasses the ramp-up time as well.

If you only do one thing to improve your sales hiring, start assessing candidates with objective tools.  You will see a broad spectrum of information that impacts your process far more than 2%.

How Did We Get This Resume?

Have you ever been flummoxed by some bizarre resumes you have received in response to a clearly written ad? We receive them frequently. And often we explain these scenarios to our customers. In case you ever wondered, I received a promotional email today that revealed much:

You can use <product> to instantly search all major job sites (at the same time) for jobs you like. Next, review the jobs it found and put a check mark next to your favorites. Then, press a single button to send your resume & cover letter to ALL the jobs you checked. It’s that easy! You can apply to 1 or 1000 jobs all at once, depending on what you find.

Consider it the spam approach to job hunting. You know, sometimes less is more.