Launching New Leaders

I’ve been working with a couple clients considering internal candidates for first-time leadership roles.  This process is always tricky.  We can assess the person’s leadership style, aptitudes and motivations, but there are many more aspects to leadership than just these components. This LinkedIn post provides 6 mistakes rookie leaders often make.  The article is on point and you will quickly notice that the mistakes are polar opposites.  Often, a weakness is a strength taken too far.  That being true, a couple mistakes from the article jumped out at me: 2. Too hands off What a lot of people fail to realize is that with every promotion comes more work not… Read More

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Your Boss Is A Psychopath

Maybe, according to this article in Entrepreneur. Check out this statistic: …experts say there’s almost one psychopath for every 100 people, with rates shooting up in the workplace, especially in leadership, thanks to psychopaths’ ease with manipulation. Research finds that nearly 4 percent of corporate CEOs are psychopaths, and this rate is nearly doubled among middle managers. (Shockingly, the share of psychopaths among middle managers is nearly as high as the share of psychopaths in medium security prisons.) I have worked for many bosses with whom I would question their psychopathic tendencies.  I suppose that term deserves definition from within the article. A psychopath stands out, Woodward says, thanks to… Read More

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One Third Of CEO’s Are Worthless In Sales

Those aren’t my words but rather the findings from a Selling Power survey.  From the article: A recent Selling Power online survey found that 29 percent of sales leaders judged their CEO useless when it comes to creating a sale. Almost one third and I think I have worked for all of them!  The savvy sales CEO is a rare bird indeed.  Of course there is more to the article than just this survey.  The author focuses on the customer experience as seen through your salesperson representing your company in the market.  This representation is critical in making a successful sales hire – you have to envision the salesperson selling… Read More

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Do Great Salespeople Make Great Managers?

That is an age-old question, isn’t it?  You can insert your favorite sports example here which typically involves a superstar/Hall of Fame-caliber athlete who fails as a coach because the game came too easy to him.  But does this analogy work in the sales arena also? This Sales & Marketing Management article approaches the topic with aplomb. The pull quote (emphasis mine): Sometimes great salespeople aren’t as good at coaching and managing other people – they’re excellent at being individual contributors, they’re great at building relationships with customers and working deals from start to finish, but they lack the patience or coaching ability or intangible interpersonal savvy to be responsible… Read More

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Forming, Storming And Norming Teams

That is how teambuilding occurs according to the Tuckman model and I agree.  Assessing entire sales teams provides me an inside view at teams and how they function and this model plays out consistently. This article covers many interesting topics with a focus on creativity killers.  Creativity is difficult to measure or assess, but there are things a sales leader can do to help foster creativity.  From the article (emphasis mine): It’s easy to look at models like that and think that cohesion and friendliness should be the ultimate goal. But surprisingly, when it comes to creativity, the best teams fight a little (or even a lot). Structured, task-oriented conflict… Read More

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The Singular Difference Between Introverts and Extroverts

Stereotypes abound around introverts and extroverts-most of them are simply untrue.  The stereotypes go too far in categorizing behaviors.  Part of the issue flows from the Myers-Briggs and its binary assignment of introversion/extroversion.  You are simply one or the other…completely, according to that tool (of which I am not a big fan). This article provides a succinct, accurate definition based on Jung’s work: Shyness and being outgoing don’t have anything to do with it; it’s more about where we get our energy from. In fact, the differences are pretty simple: Introverts get exhausted by social interaction and need solitude to recharge. Extroverts get anxious when left alone and get energy… Read More

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Leadership During Uncertain Times

“Strong opinions, weakly held” is the mantra from this Harvard Business Review article.  Actually, the article provides 3 excellent leadership suggestions: Get emotional. Be whimsical. Express doubt. Now those 3 items, in terms of leadership, should pique your interest.  In case not, here is an excerpt from each topic: Get emotional – More than purpose or perks, employees value heartfelt moments of connection that meet their needs as social beings. Be whimsical – By exposing their idiosyncrasies, passions, and whims, bosses can make themselves more human. Express doubt – “Employees, more than ever, are individualists. Leaders, in response, are learning to be less the visionary, less the sage, less the… Read More

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The Importance Of Accountability

I harp on this topic frequently, but it is a foundational need for all strong sales leaders.  You must hold your people accountable to reach goals, close deals and follow your system (a broad word that entails your requirements for performance).  The key is to simply do it…you don’t have to be “good” at it, but you do have to do it.  Many sales leaders miss this important point. So I give you this Selling Power article with a comprehensive view of this accountability need for all sales leaders.  The author makes a significant point that often gets overlooked by sales leaders who like to use the stick before the… Read More

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6 Practices of Innovative Companies

From the Herman Trend Newsletter: BCG also highlights six practices of the most innovative companies and explores how those practices have played out at innovation leaders across a range of industries: 1) Get the customer involved early. 2) Use data to drive tough decision-making. 3) Think strategically about tradeoffs. 4) Ensure senior leadership commitment. 5) Envision innovation as a holistic system. 6) Optimize intellectual property to create value. I think that is a spot-on list.  I was drawn to number 3 – think strategically about tradeoffs.  In dealing with smaller, entrepreneurial companies, I see the founders often fail in this area (fail to the point of liquidating).  It is critical… Read More

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