There has been much discussion about the use of social networking for candidate background checks. I have always been in favor of allowing companies to search through anything posted online – it is in the public domain. However, this German law does provide a bit more detail: For example, employers will still be allowed to run a search on the Web on their applicants, de Maiziere said. Anything out in public is fair game, as are postings on networks specifically created for business contacts, such as LinkedIn. In contrast, it will be illegal to become a Facebook friend with an applicant in order to check out private details, he said,… Read More
Continue ReadingToo Many Gerunds
From a sales ad I just read (my editing): Experience in building, hiring from scratching, coaching, training and developing the RAMs in the sale of _________ products. Perhaps this is some new interviewing technique – “If you could scratch one place on your body, what would that place be?”
Continue ReadingOf Objectivity
I preach this point from the mountaintop as often as possible so I’ll continue here – sales is the single most difficult position to hire in any company. The reason is simple, accurately predicting sales success by discerning candidate capabilities is…well, often a crapshoot. This fact is why it is imperative to use assessments to gain an understanding of what the candidate has “under their hood.” A prime example is emotional control. Successful salespeople have this trait. It is a broad term so let me put a finer point on it: This is the ability of a salesperson to maintain rational and objective actions when experiencing strong internal emotions. This… Read More
Continue Reading10 Commandments Of Successful Sales Selection
1. Always select talent and skills over experience. 2. Do not put the entire burden of the company on this hire. 3. Do not clone yourself. 4. Do not expect to hire perfection. 5. Do not start the process unless you can hire the right candidate today. 6. Do not run the process out of sequence. 7. Do not miss opportunities to see the candidate in action. 8. Do not change the compensation plan during the process. 9. Trust the instruments more than your gut. 10. Do not assume you are the candidates’ only option.
Continue ReadingSocial Skills vs. Sales Skills
If you’re talking you’re not selling. That is an old axiom I learned early in my sales career and it is always true. Talking does not equal selling. Unfortunately, people not experienced in sales hiring often have the opposite view. Their stereotypical belief is that the best salespeople are the ones who are perceived to be the best talkers. This misguided view often leads to bad hires. Here is where the mistake occurs – hiring managers assume that social skills are equivalent to sales skills. Ok, maybe that is too strong, but the assumption is that the social skills are the key to successful selling. Social skills are a component… Read More
Continue ReadingHeart Attack Hiring
The company name listed in a sales ad I read this morning: Type A personalities wanted
Continue ReadingBig Personalities In Selling
We’re an assessment company so you can imagine how adamant I am about assessing candidates (not just for sales positions either). However, in sales it is crucial to use assessments to cut through the sales candidates’ well-developed social skills. Unfortunately, many assessment tools focus on personality only which is not a reliable or repeatable predictor of sales success. My experience has been that most people focus on big personalities when it comes to selling. If the person is a good talker, tells funny stories, lights up the room, etc., then they must be a good salesperson. The bigger the personality, the more they will sell. Ok, I grant you that… Read More
Continue ReadingProduct vs. Service Sales
I’ve been seeing this distinction first-hand among salespeople I have encountered of late. I’m not sure there is a clear-cut sales ability towards product vs. service sales, but I do know that certain salespeople have skills and aptitudes that support one over the other. In that vein I give you a quick breakdown of sales traits that come from these two forms of selling. Product Sales -Quantity-focused – the approach is to close frequently and success is measured in total numbers -Speed first – fast, frequent closing is their approach, 1-call closes are their ideal -Off-the-shelf – typically they prefer to sell a pre-designed solution -Discount – their drop-close is… Read More
Continue ReadingEnd My Hiring Misery
Here is a good read from Inc.com on improving your hiring process. The pull quote for me: In my opinion, one of the reasons people do such a poor job in hiring, is that they just want to get it over with,” Matuson says. “Really take your time, do it right, and ask yourself the question, constantly, ‘is this person good enough? Is this really the right person, or am I just trying to end my misery?” Umm, yes, I have seen that first hand on many occasions…from my customers! Anyway, there is some good information in the article along with some cliché advice. Here is some of the good:… Read More
Continue ReadingIntroverts Make Great Salespeople
You heard me right, that is an indirect quote from this Inc.com article. This topic comes up often in our sales hiring activities as the conventional wisdom is that extroverts make better salespeople. Not true. Successful salespeople have a wide variety of abilities that go far beyond their communication style. And that is the point here, introvert/extrovert is more of a communication style than anything else. It is important to know a salesperson’s style, but it is not predictive of sales success. Here is some excellent advice from the article (emphasis mine): “When selling as an introvert, use your abilities as a good researcher to really know audience, know what… Read More
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