Hopefully you can see a pattern to the Aptitudes we are defining. We have progressed from Self-Starting Ability to Personal Drive to today’s installment – Persistence. Successful selling requires persistence whether it be calling through a list of names for a transactional sale to tracking a prospect over many months for a complex sale. We can measure this aptitude in salespeople. Persistence This is a person’s capacity to stay the course in times of difficulty. It is the ability to remain motivated to accomplish goals in the face of adversity or obstacles. A salesperson with a strong aptitude in this capacity will be able to remain motivated to achieve success… Read More
Continue ReadingSales Traits Series – Personal Drive
Last week we covered Self-Starting Ability. This week we look at a complementary aptitude – Personal Drive. Most salespeople work within the framework of a company but their actual performance takes place on a one-to-one level…salesperson to prospect. To be successful, salespeople have to have the internal drive to succeed without excessive, external, surrogate motivation from their manager. Personal Drive A gauge of personal motivation to achieve, accomplish or complete tasks, goals or missions. This drive can take many forms (e.g., tasks, knowledge, career, physical, etc.), but it involves the level of personal motivation a person is capable of bringing to bear on any given task which they feel is… Read More
Continue ReadingSales Traits Series – Self-Starting Ability
There may be no more popular buzzword in employment articles today than “self starter.” The majority of ads list this trait as required for the position. We can objectively measure it. Self-Starting Ability A measure of a person’s ability to initiate tasks in order to fulfill responsibilities and commitments along with the degree to which a person will maintain that ability in the face of adversity. A salesperson with strength in this capacity is adept at synchronizing their internal drivers (e.g., level of initiative, persistence, goal focus, etc.) and directing these combined abilities toward a common goal or task. They are also capable of marshalling these strengths on their own… Read More
Continue ReadingSales Traits Series – Sense of Timing
This week’s series stops on an important aptitude for success is selling. There is nothing more clumsy than a salesperson with bad timing. Sense Of Timing The ability to accurately evaluate what is happening in such way that their statements, decisions and actions are effective, accurate and timely. This capacity evaluates a persons ability to look at the whole picture and effectively evaluate how their immediate request or action fits into the current timeframe. A salesperson with a strong aptitude in this capacity will be able to effectively interact with others by adjusting the timing with which he/she presents ideas, suggestions, criticism or solutions. A salesperson with a weak aptitude… Read More
Continue ReadingSales Traits Series – Evaluating What is Said
Many people believe the preeminent ability required to be successful in sales is a good speaking ability. Verbal graces are beneficial in selling, but the ability to listen will always be more effective. Good salespeople are good listeners. Evaluating What Is Said This capacity is based on a person’s openness to people and their willingness to hear what the other person is saying – not what they think they should say, or are going to say. A salesperson with a strong aptitude in this capacity will be able to objectively evaluate feedback and hear the concerns, intentions or opinions being stated as opposed to inserting their own feelings or opinions.… Read More
Continue ReadingSales Traits Series – Handling Rejection
We’re going to start a short blog series on some specific sales aptitudes that predict success in a majority of sales roles. Our first one may be the most important aptitude – handling rejection. Sales is overflowing with rejection. I know because getting “no’s” was a hallmark of my sales career – nobody did it better. Getting the “yes” was my struggle (still is). Anyway, this aptitude is one we pay close attention to in all sales candidates. Sales that require many prospect contacts to reach 1 close require candidates with strong handling rejection aptitudes (an extreme example – telemarketing). Handling Rejection: The capacity to exhibit persistence and strong will… Read More
Continue Reading