More from the work-life front of management: Flexibility with holiday schedules can boost worker loyalty. Absolutely true. I know, many people will comment about the abusers of such flexibility. You know, if they are abusers, they are currently applying their trade to some other area of your business. Best not to punish the upright workers due to the deceivers.

Here is a good reminder for managers any time of the year:

First, an owner needs to have the attitude that a worker’s personal life matters, even if the staff is small and there’s plenty of work to be done.

So true of the younger generations no matter what the season.

“If you have that employee sitting there from 3 to 4:30 knowing the play is on and you didn’t allow them to go there, they’re going to be anti-productive,” he said. “But if you let them go, they’ll feel much better about working for the company, and they’ll probably make up more than that hour and a half that they missed.”

And one last point that may get lost as people move up into more powerful roles within the company:

“All these ideas are a function of everything that I really hated when I was working for other people, especially in the corporate arena,” Bisson said. She said she could recall all the holiday tasks she couldn’t get done when she was an employee, and said her goal is to help reduce employee stress.

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