Dave Kurlan has a post that struck a chord with me. The topic is distractions and how they affect salespeople (my editing): Distractions can take many forms, from the call that takes them off their game, to the illness or death of a loved one that stops their game cold. Distractions can last a few minutes or they can linger for months. You can even understand why some, especially the really bad distractions, can interfere for so long. You know they’ll have distractions so it’s your job to know your salespeople well enough to recognize when they are being affected. Helpd (sic) help them cope, focus and work through them… Read More
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