I would answer no. I have the opportunity to look at many resumes on any given day and there is a definite sea-change in the job jumping area. Millennials are far less loyal to their employers than any generation before them. In fact, I would say “job” jumping isn’t accurate, they are actually “skill” jumping. These employees are often looking for personal skill development and once they sense they have tapped out their growth curve in their current role, they leave. I spend a fair amount of time explaining this skill jumping behavior to old-school hiring managers. Companies must have a plan for ongoing development of their Millennial workforce otherwise… Read More
Continue ReadingTracking Sales Reps 24/7
A sales executive was fired for deleting an app on her cell phone. The details from the Fox News story: A sales executive was fired after she deleted an app on her phone that tracked her every move, allowing her employer to know where she was 24/7. It was only a matter of time until this type of issue surfaced. My personal take is that tracking her 24/7 is an incredible invasion of privacy and her actions were the same ones I would have chosen in that situation. However, let me throw this at you from the former Judge quoted in the article: Judge Andrew Napolitano said that in the… Read More
Continue ReadingIt Is All About Communication
From today’s Herman Trend report (emphasis mine): The other highlights of the study are fascinating: the least happy of the generations is the Baby Boomers. They expressed the strongest discontent with their employers and the greatest frustration that their loyalty and hard work have been neither recognized nor rewarded. “Almost one-third (32 percent) of Baby Boomers surveyed say a lack of trust in leadership is a top turnover trigger—the highest ranking by any workforce generation.” Employers are most vulnerable to lose their Generation X workers. Lack of career progress is their top exit trigger (65 percent). Only 28 percent of Gen X employees surveyed expect to stay. This intention to… Read More
Continue ReadingChipotle Rewards And Retention
Retention does not seem to be a topic of great concern in this present economy. However, the economy will turn and hiring will accelerate. When this happens (hopefully sooner rather than later), retention will become a key topic for many companies. In a surprising story, CNNMoney.com provides a brief description of a unique approach Chipotle uses: Find incentives that work. The best Chipotle restaurant managers get the title “restaurateur” and a $10,000 bonus for each person they hire who starts as crew and goes on to become a manager. We have 170 restaurateurs out of 1,000 managers, and the turnover rate among them is very low. Two things that work… Read More
Continue ReadingTake This Job And
shove it…apparently. The Herman Trend offers up some stats that may catch you by surprise (emphasis mine): It is interesting to note that in the United States more people quit their jobs in the last three months than those who lost their jobs. After 15 straight months of time in which layoffs exceeded voluntary departures, it appears that the job market is finally shifting. … In a related development, one-quarter of our business community’s most promising employees are increasingly disengaged and many are actively seeking new employment opportunities. A recent study on employee engagement, conducted by the Corporate Executive Board’s Corporate Leadership Council (CLC), found that 25 percent of the… Read More
Continue ReadingSales Departure Time
I do think there is an impending, colossal jump of sales talent in the very near future. The Herman Trend Alert speaks to this potential in their latest report: According to a new CareerBuilder survey, more than one-quarter (28 percent) of sales employers are concerned about losing their high performing workers in the second quarter, while more than one-third (35 percent) of sales workers said it is likely they will start looking for a new job when the economy picks up. And here is why: Increased workloads, longer hours and fewer resources related to the recession may be contributing to job dissatisfaction. Looking at key factors that influence job satisfaction… Read More
Continue ReadingBattle Lines
I’ve been busy over the past week or two handling a myriad of business topics and tasks which has decreased my blogging time dramatically. One item has come up during this time at one of our customers – a battle of wills amongst managers. This is no small battle, it has turned into an ongoing war for which I am now in the midst of the battlefield. Without going into specifics, I can tell you where we start in these situations – motivations. The first place to look when there is interpersonal conflict within an office team is the motivation pattern for each individual. In the instance with our customer,… Read More
Continue ReadingLoan Out Your Employees
Now this is something I have not seen yet – loaning out your employees during slow periods. Inc.com provides the article: How it works: On the StaffShare website the “seller” company lists the employee’s skills, daily rate, and availability. The cost is £50 (roughly $81.70) a year per candidate. The “buyer” company searches the database, uses the website’s message system to vet candidates and iron out details with the seller, and then a contract is sent electronically. The background behind the idea: “The companies had these redeployment pools of 1,000 people who needed to find other work within the company,” Flaxton says. “So we thought, ‘What if there was a… Read More
Continue ReadingThe Key Word Is Hiring
You don’t have to look far to find disconcerting news about the present economy. This AP story from one of our local papers lays out numbers that paint a vivid picture (emphasis mine): There were nearly 6.4 unemployed workers, on average, for each available job at the end of November, according to Labor Department data released Tuesday. That’s up from 6.1 in October, and a record high. There were 1.7 jobless people for each opening in December 2007, when the recession began. Job openings fell sharply to 2.42 million in November from 2.57 million in October, according to the department’s Job Openings and Labor Turnover Survey. That may sound like… Read More
Continue ReadingRetention Horizon
Employment in this economy is a wonderful asset, to say the least. However, this abcnews.com story points to an impending problem – retention. Even Americans who are lucky enough to have work in this economy are becoming more unhappy with their jobs, according to a new survey that found only 45 percent of Americans are satisfied with their work. That was the lowest level ever recorded by the Conference Board research group in more than 22 years of studying the issue. The economy will eventually turn around though it appears it is going to be a slower process in comparison to historical recoveries. When it does turn and hiring picks… Read More
Continue Reading