This week we focus on a unique trait in that it is usually low amongst jobseekers. They are confused or unclear about their current role and looking to find clarity in their next role. This fact is the reason why we stress a strong onramping program for all new sales hires. A clear program immediately sets the parameters of their new role – something that was most likely missing from their previous position. Role AwarenessThe ability of a salesperson to be aware of their role in the world or within a given environment. This is the ability to understand the expectations placed on a position and to clearly see how those expectations… Read More
Continue ReadingCreativity In Selling
Much of the filtering that occurs in sales hiring incorporates the all-too-familiar standards of industry experience and college degrees. The interview follows a step-by-step history of their career much like the old TV show This Is Your Life. The candidates have learned the proper rote responses to most of the questions. It is a dull process that leads to marginal results. But what about creativity? Creativity often gets overlooked or ignored in sales hiring. “Creativity belongs in marketing.” “Salespeople should be money-motivated, driven hunters who complete one-call closes.” Boring and antiquated. Creativity is the overlooked, undervalued aspect of selling that can be the differentiator between an above-average salesperson and a… Read More
Continue ReadingSales Traits Series – Gaining Commitment
Sales managers need to focus their team on specific objectives. This requires the manager to gain commitment from each salesperson…on a regular basis. It is an important aspect of successful coaching and empowering the employee. Gaining CommitmentThis ability develops and invokes a self-starting attitude in employees in their pursuit of goals. It is the capacity to motivate employees to do their best and to provide them with concrete, practical ideas and methods by which they can achieve their goals. A sales manager with a strength in this trait will be able to effectively use empathetic ability, communication skills and leadership ability to create a sense of personal motivation to be successful… Read More
Continue ReadingYou Need To Know Skills
The resume discussion rages on. Today’s ERE article by Dr. Williams is an excellent discussion about why skills are important in hiring. Resumes cannot clearly display a candidate’s skills so you have to do more digging. Here are a couple of excellent excerpts from the article (emphasis mine): Once you get past an executive’s glowing resume, dig for details. Most important, try to understand the skills and motivations he or she will bring to the job. Often these will not be evident in the resume, nor will they be evident in the interview. Both usually address results, but “results” are often not the same as skills. Think of results as… Read More
Continue ReadingSales Traits Series – Correcting Others
Another managerial trait this week that we measure when assessing sales manager candidates. A critical aspect of successful sales management is the manager’s ability to hold salespeople accountable. At times that can be like herding cats, but it is still mission critical to developing a top-notch sales team. Correcting OthersThis ability confronts controversial or difficult issues in an objective manner while having non-emotional discussions about disciplinary matters. This trait is directly related to the manager’s balance in their ability to evaluate others and be empathetic. A manager with strength in this trait can usually provide constructive criticism to another in a way that it is not received as insulting or degrading. The… Read More
Continue ReadingSales Traits Series – Conveying Role Value
This week we focus on another important sales leadership trait. We’ve seen this trait firsthand have the effect of holding a sales team together during turbulent times. Conveying Role ValueThis ability draws upon a variety of traits (empathetic, interpersonal and leadership) to instill in an employee a sense of value for the task at hand. It is the ability to convey to another the value and importance that a given role carries with it. This is not a measurement of a person€™s ability to understand a role€™s value, but to communicate that value to another or group of others. A sales manager with strength in this capacity will be able to effectively… Read More
Continue Reading9 Most Common Hiring Mistakes
Relying on the interview, benchmarking top performers, cloning yourself…these are all common mistakes that lead to bad sales hires. These 9 mistakes are provided by ManageSmarter.com’s article: Mistake 1:Relying only on interviews to evaluate a candidate Mistake 2: Using successful people as models Mistake 3: Too many criteria Mistake 4: Evaluating “personality” instead of job skills Mistake 5: Using yourself as an example Mistake 6: Failure to use statistically validated testing to predict job skills most critical to success Mistake 7: Not researching the reasons that people fail Mistake 8: Relying on general “good guy” criteria Mistake 9: Bypassing the reference check That is a solid list of common mistakes. … Read More
Continue ReadingSales Traits Series – Realistic Goal Setting For Others
As the unfortunate recipient of some heinously impossible sales quotas in my day, I am most intrigued by this week’s trait as it pertains to Sales Managers (and a few from my past that I would enjoy assessing on this topic). Realistic Goal Setting For OthersThe ability to set goals for others that can be achieved using available resources and operating within a projected timeframe. This trait includes the ability to utilize previous measurable performance in the establishing of goals and/or quotas. A sales manager with strength in this capacity is adept at understanding the potential of another individual, weighting the requirements of a job against their abilities and setting realistic/attainable goals for… Read More
Continue Reading2 Keys To Finding Sales Stars
ManageSmarter.com offers up an article I cannot resist – Find Your Next Sales Star. We’re going to start a 10 part series on this article. No, we’re not (though I would like to). I’ve written about this topic in the past (emphasis mine): Chet Bloom isn’t a big believer in tests and intellectual assessments. The president of HFBC Ltd., a staff and recruiting firm based in New York, goes with his instinct. “A test will never show a person’s eagerness and motivation,” he says. For him, it’s all about impression, such as how an interviewee dresses, if he shows up on time, and his confidence level. Education is meaningless to… Read More
Continue ReadingHow To Get The Most Out Of Your Sales Team
The first step and greatest key to get the most out of your sales team is to know what you have. I realize many sales managers believe they know their team’s strengths and obviously they do to some level. But I’m thinking deeper than an observational level. Assessing and evaluating their skills, talents and motivations provides a detailed, objective blueprint for maximizing performance. This principle is well written in an excellent Boston Herald article titled Leverage your team with sales assessments. Here is a succinct description of some successes which flow from assessing and evaluating your team. Assessments that measure individuals€™ motivating drives at work help you understand who the… Read More
Continue Reading