Sometimes successfully closing a sale comes down to slight advantage. One of the overlooked aspects of selling is communication, specifically nonverbal communication. I get the chance to discuss this topic with salespeople often…and often it is overlooked. This Inc.com article provides a good reinforcement to nonverbal communication’s importance. Consider this fact: …there are three elements that account for how well we receive someone’s message and they impact us differently: 7 percent words 38 percent tone of voice 55 percent body language I’ve read articles recently that bring up these topics in different forums. Smile while you record your voicemail greeting, tell your story to your prospects to connect on a… Read More
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