That is a tough question since I think values are primarily hardwired into each of us.  We assess this trait in sales candidates – call them motivations.  Each person tends to have two of these motivators that drives their behaviors (some people have 3 primary motivators).

We have assessed salespeople who were in slumps, who were unemployed and who were candidates.  These are stressful situations that should impact their values.  When we had the opportunity to assess the same people at a later date (years later), we did not see an appreciable change in their values/motivations.  Granted, this was no scientific study, but rather a consistent observation. provides this article – Value-Based Motivation – that discusses how values change in a recession.

One thing that makes motivation particularly difficult to manage is that individuals differ significantly in what they value and events can change what they value. What is very rewarding for some individuals, say, a day of golf with the boss or even an all-expenses-paid vacation trip to Hawaii, may not be seen as a reward by others. The same thing goes for praise by the boss and most forms of recognition.

Recessions can have a significant impact on what people value. Not surprisingly, job security, and financial rewards tend to become more important in periods of recession. It is particularly important that organizations skillfully manage these two drivers of employee motivation during recessions. How they manage them needs to be fine-tuned to the business strategy and how a company is affected by the recession.

Interesting point in that recessions have a global impression – the recession is outside of my control so my motivations are influenced towards monetary and security rewards.  That seems like a logical assumption…perhaps a macro-level influence like a global recession can sway motivations.

As a manager, it is important to know what motivates your salespeople and what rewards them on an individual basis.  This point is valid no matter what the economy is or isn’t doing.  These two factors provide the beginning of a roadmap to gaining the most production out of your sales team.

If you haven’t discovered these motivators in your current team, may I suggest a test assessment?

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