The Hire Sense » The Laid-Off Salesperson Problem

The Laid-Off Salesperson Problem

When sourcing and phone screening, we tend to come across salespeople who have been laid off from a previous position.  Layoffs are obviously a common occurrence in business, but they are problematic in sales.

Most companies do not lay off salespeople who are closing profitable business. 

Granted, some companies view salespeople as an expense and assume the customer relationship will remain - big mistake.  Some smaller companies are family owned and keep the family members employed as the business contracts.  There are always exceptions, but they are not the rule.

When we encounter a salesperson who has been laid off, we immediately look for logical specifics regarding their shortened tenure.  The candidate needs to clearly define the circumstances and the rationale behind the company’s decision.  If these items cannot be explained, the assumption has to be that the salesperson was not performing at the expected level (fair or not).

This item isn’t necessarily a dealbreaker for a candidate so please don’t take me out of context.  My suggestion is to drill down thoroughly on this topic when talking to the candidate.  Make sure you are confident in the circumstances and keep your focus on what the candidate could bring to your company.  The candidate may simply have been misemployed in the previous role.

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Comments

  1. November 13th, 2007 | 3:46 pm

    Derrick,
    I think stereotypes exist for a reason, but I don’t agree with this one. If you see a layoff where only a few were laid off and there were quite a few left….then you should be concerned. But I have talked with and placed candidates that were laid off and it really had nothing to do with their performance. I have recruited since 1999 and I would say that the chances of getting laid off in today’s business environment are greater than ever before. So let’s hope you and I are never in that position.

  2. November 13th, 2007 | 7:33 pm

    Peggy - thanks for the comment and I agree with you completely. I have been in this situation - I was laid off from a small company years ago simply because I had closed the largest account. The ownership viewed my exit as a cost savings since they wouldn’t have to pay commission to me over time for the large account.

    I do see a change occurring in the marketplace regarding this topic. I think hiring managers have a more open mind about a salesperson being laid off. As I wrote, the salesperson may have been in the wrong job. Their skills may be an excellent fit for a different role.

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