I have been swamped with sourcing activities over the past couple weeks as we work on multiple projects. I am definitely seeing an upclick in hiring activities which is normally preceded by increases in our assessment work. We have seen a tremendous increase in assessments so I take that as a good sign. So a quick sourcing story for you – I’m on the phone with a gentleman and we are deep into the phone interview. He interrupts me to say he needs to step away as his 5 year-old son has gone to the bathroom and the candidate needs to go “wipe his butt.” He proceeds to set the… Read More
Continue ReadingGotcha Questions
Do you know what I mean by “gotcha questions?” These are the questions designed to trap, trick or zap a candidate. These types of questions are often used by interviewers who believe they need to “win” the interview. I know it sounds odd and uncommon (I certainly hope it is), but I have sat through interviews where the gotcha questions have been asked. Interview questions are a tricky sort. Almost everyone enjoys reading interview questions in hope of discovering an effective one. However, we incorporate assessments into our process which provides an x-ray of the candidate’s abilities, motivations, aptitudes, style, etc. The power in this approach is that it identifies… Read More
Continue ReadingDoing Or Helping
This may sound like a fine delineation, but I thought it was rather profound. One of our customers mentioned that he had people who could “do” certain tasks in a hiring process. However, these people were not able to provide “help” in the hiring process. That may sound like he is splitting hairs, but I find that point to be extremely important. One of the struggles in assisting companies in their hiring process is that most companies, unless quite large, tend to hire on a need basis. This means they do not spend their entire time hiring. In fact, it often is pushed into the margins of their day. Other… Read More
Continue ReadingA Great Headline
From Forbes.com: How To Handle Post-Recession Job Stress Post-Recession? I think most people are still dealing with Recession Job Stress. It gets worse: The worst of the waves of layoffs may be over, but countless American workers who still have their jobs are unhappy at them, overloaded with increased responsibilities, short of colleagues to share the burden, and unsure where they can turn to look for something better. Few people got raises last year–many took pay cuts–and it’s not looking like pay hikes will come anytime soon. Again, this viewpoint strikes me as seriously off target. I equate this type of unhappiness to people who complain that their ice cream… Read More
Continue ReadingA Secondary Effect Of The Recession
Most people agree that there will be a demand for workers as soon as we start the recovery process (no, I do not subscribe to the idea that the recession ended in June of 2009). Companies are running in a most efficient manner right now due to the fact that they had to cut staff to the bone. Growth/expansion will require an expansion of most company’s workforces. The supply of workers will be limited due to the Baby Boomer retirements and the great decrease in workers in Gen X. Along with this shortage comes another important limitation in the workforce. From the Herman Trend’s weekly email (emphasis mine): “Unfortunately, with… Read More
Continue ReadingSkills Pay The Bills
I am slowly coming to the realization that many (most?) sales hiring managers are drawn to hiring experience like a moth is drawn to light. I am seeing it play out again at one of our assessment customers. The allure is to hire a salesperson with industry experience before properly assessing their sales skills. Here are some of the common statements I hear from these hiring managers: -They will pick up on our sale quickly -They know the competition -They know the nuances of our market -They know the competition -They will step in and start selling All of these beliefs stem from the hope that the hiring manager will… Read More
Continue ReadingNews From The Twilight Zone
From CNNMoney.com: A jobless recovery? Hardly. By historical standards, the labor market is recovering nicely — job growth has started earlier than in past recessions. I guess I was unaware of how good it is out there. I think this article comes with a large serving of Kool-Aid also.
Continue ReadingToo Many Gerunds
From a sales ad I just read (my editing): Experience in building, hiring from scratching, coaching, training and developing the RAMs in the sale of _________ products. Perhaps this is some new interviewing technique – “If you could scratch one place on your body, what would that place be?”
Continue ReadingOf Objectivity
I preach this point from the mountaintop as often as possible so I’ll continue here – sales is the single most difficult position to hire in any company. The reason is simple, accurately predicting sales success by discerning candidate capabilities is…well, often a crapshoot. This fact is why it is imperative to use assessments to gain an understanding of what the candidate has “under their hood.” A prime example is emotional control. Successful salespeople have this trait. It is a broad term so let me put a finer point on it: This is the ability of a salesperson to maintain rational and objective actions when experiencing strong internal emotions. This… Read More
Continue ReadingSocial Skills vs. Sales Skills
If you’re talking you’re not selling. That is an old axiom I learned early in my sales career and it is always true. Talking does not equal selling. Unfortunately, people not experienced in sales hiring often have the opposite view. Their stereotypical belief is that the best salespeople are the ones who are perceived to be the best talkers. This misguided view often leads to bad hires. Here is where the mistake occurs – hiring managers assume that social skills are equivalent to sales skills. Ok, maybe that is too strong, but the assumption is that the social skills are the key to successful selling. Social skills are a component… Read More
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