Retention does not seem to be a topic of great concern in this present economy. However, the economy will turn and hiring will accelerate. When this happens (hopefully sooner rather than later), retention will become a key topic for many companies. In a surprising story, CNNMoney.com provides a brief description of a unique approach Chipotle uses: Find incentives that work. The best Chipotle restaurant managers get the title “restaurateur” and a $10,000 bonus for each person they hire who starts as crew and goes on to become a manager. We have 170 restaurateurs out of 1,000 managers, and the turnover rate among them is very low. Two things that work… Read More
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