Personality assessments, or “communication style” as I prefer, are highly valuable in the hiring process for one important aspect – communication. How many office conflicts have you seen where poor communication was adding oxygen to the fire? We see it in almost every office conflict. One way to diffuse these situations is to assess candidates before they join your team. Doing so allows the manager to know the preferred communication style of the new employee. This knowledge can also predict potential conflict areas between two employees before any conflict develops. However, there are still companies out there who harbor concerns about assessments. One common concern is mentioned in this BusinessWeek.com… Read More
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