Clayton has a post on his Salesopedia blog that references some recent survey results from their highly-visited site. One result jumps off the screen: What’s the toughest objection? Indifference …….. 64.7% Price …………….. 26.5% Timing …………… 8.8% Isn’t that the truth? We used to work for a sales trainer who always stressed that indifference is the worst outcome of a sales call. Salespeople know what to do with a yes (after writing that, I wondered if there are salespeople who don’t know what to do with a yes…), they know what to do with a no, but no one is certain of what to do with a maybe. As a… Read More
Continue ReadingThe Power of Humbition
Interesting article here from BusinessWeek.com titled Talent and “Humbition” that discusses a common problem with hiring superstars – they tend to have a me-first mentality. Part of that mentality is what makes them successful, but there are stars out there who approach their work with a humbleness that is inspiring. Here is a good point in regards to this approach: First, to CEOs, HR directors, and the founders of startups: The best-run companies I know are indeed obsessed with filling their companies with great people. But they also believe that recruiting stars doesn’t mean succumbing to a me-first star system. They understand that what it means to be great is… Read More
Continue ReadingTime And Title
I’m digging around the resume pile again and came across a title that I actually enjoyed (slightly edited by me): Sales Pro Seeking New Dragons To Slay I know, it is a bit quirky, but it stands out which is important in it’s own right. I opened up the resume to look at the details inside and found this piece of information under the Education section (redacted by me): _________ University 1986-2001 Liberal Arts So much for the good title.
Continue ReadingSmall Company Rewards
One of the real draws of working at a smaller company is the opportunity to have direct access to management-level decisions. As larger companies trim their payrolls, skilled employees will enter the candidate pool. These candidates may find a smaller company provides new opportunities for their personal skill set. The Wall Street Journal discusses this topic in Moving to a Small Company Can Lead to Big Rewards: That close proximity to upper management often leads to quicker action. Mr. Macdonald, the former Bristol-Myers worker, says he has the power to get things done more expeditiously at his new employer, Acorda Therapeutics Inc. in Hawthorne, N.Y. “There’s less bureaucracy,” he says.… Read More
Continue ReadingThe Problem With Gen Y
BusinessWeek.com offers up a scathing discussion of Gen Y in Getting to Know Gen Why. I’m no expert on Gen Y, but this article takes them out to the woodshed (had to throw in an old school saying). What you hear is: “They don’t want to pay their dues, play by the rules, or give their best to any project unless they are sure it will get them a promotion, a raise, or some kind of recognition. And then if they aren’t totally happy, or if you look at them wrong, they’ll bolt for the next job!” And this: Today’s students memorize names, dates, and algebraic equations, but they graduate… Read More
Continue ReadingTeenage Millionaires
If you are truly looking for frustration inspiration today, check out this article from Forbes.com – How To Make A Million Before You Turn 20. Yup, the article profiles of 5 different teenage millionaires. I thought the second person was amazing: Cameron Johnson truly took that perspective to heart, parlaying one hit into the next. Back in 1994, when he was just 9, Johnson launched his first business out of his home in Virginia, making invitations for his parents’ holiday party. By the seasoned age of 11, Johnson had saved up several thousand dollars selling greeting cards. He called his company Cheers and Tears. But the little guy didn’t stop… Read More
Continue ReadingSales Reminder-Be Valuable
This reminder is from the daily JustSell.com email: Harvard Business School Professor Emeritus Theodore Levitt once said, “People don’t want a quarter-inch drill, they want a quarter-inch hole.” The sales point: your prospect doesn’t want a product; she wants a solution. You need to listen to uncover your prospect’s hidden needs, and then sell your product as a solution. It’s not about what you’re selling – it’s about how what you’re selling can help the customer. Be valuable. And remember – a good salesperson walks away if he cannot truly help his prospect. That last sentence is difficult for many salespeople.
Continue ReadingOwning The Job
The principle of owning vs. renting is powerful especially when it comes to an employee’s job. Ownership of a job is a fickle thing. Yet, I have worked for managers who assigned responsibility and provided enough autonomy to allow me to excel in my role. The younger generations seem to relish this approach even more than my Gen X group. ManageSmarter.com offers up an article with a clear title – Padlocking the Revolving Door on Turnover. There are 4 good points to support the article’s title, but one stands out clearly: • Foster a sense of ownership within employees. The old encouragement to “act like you own it” is good… Read More
Continue ReadingPeople Need More Feedback
Wall Street Journal offers Avoiding Conflicts, The Too-Nice Boss Makes Matters Worse…you can see where this is going. “In a knowledge economy, where work is more complex and interdependent, people need feedback more — what they particularly need feedback on are on things that are difficult to give: one’s interpersonal style,” says David Bradford, a lecturer at Stanford’s Graduate School of Business. … Bosses who want to avoid any discomfort, “use generalities so people really don’t know what they’re talking about,” says Laura Collins, an HR consultant. Instead, they tend toward one-size-fits-all comments: “pay a little more attention to detail” and “improve the way you communicate” and “develop better organization… Read More
Continue ReadingCEO’s Are Not Overpaid
How is that for a title? Before I get flamed on this topic, let me pull some excerpts from a Human Resource Executive Online article (emphasis mine): A recent study conducted by DolmatConnell & Partners debunks the myth of runaway executive pay. The findings of the study tell a much different story than what the media has heralded — instead of out-of-control CEO pay, the study shows that CEO pay rises and falls with company financials. … The study looked at compensation of CEOs in The Dow Jones Industrial Average over the past 10 years in relation to company financials, such as revenue, market capitalization and total shareholder return. It… Read More
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