You Can Say Too Much Without Even Speaking – this is so true. This article dovetails nicely with our Sales Traits Series posted earlier today. From CareerJournal.com:

No matter what a job candidate might say, using the wrong body language can make them appear disinterested or even deceitful to recruiters.

I sat through an interview recently with a candidate who maintained eye contact without blinking. Ok, that may be an overstatement, but I was quite put-off by his intensity. Thankfully, I don’t think is mattered much to our customer.

That faux pas just happens to be the first one listed in this article:

1. Maintain the right amount of eye contact.
2. Don’t fidget.
3. Be conscious of posture while standing and sitting.
4. Avoid “closed” body language.

First, a quote straight from the article on point #1:

“People who don’t break from eye contact enough give me the willies,” says Mr. Moyer.

I couldn’t agree more. Now, in case you were wondering what “closed” body language is:

Body language such as crossed arms and clenched fists show defensiveness and tension, says Mr. Yate, who adds that they are physically closed positions.

Crossing your ankle over your knee with hands locked behind your head in what Mr. Yate calls the “rebel without a cause” look can make you look like unruly or difficult to work with, he says. “It’s the way an angry 17-year-old sits,” says Mr. Yate.

Instead, sit with your ankles crossed or feet flat on the floor and use open hand gestures which suggest friendliness, he says.

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