Here’s What to Say When Boss Asks: ‘Why Isn’t This Done Yet?’ I’m sure none of you have been asked that question before. I, being an incredible putz, have been asked that question many times.

U.S. office workers get interrupted on the job as often as 11 times an hour, costing as much as $588 billion to U.S. business each year, according to research.

I wonder how they get to that staggering dollar amount.

A typical manager is interrupted six times an hour, one recent study showed, while another found the average cubicle worker is interrupted more than 70 times a day.

The telecommuting trend has a new study to support it. 70 times a day seems incredibly high to me so I suspect it includes emails, IM’s and phone calls. Of course in sales incoming phone calls are usually welcome. Many salespeople are so eager to receive a phone call instead of cold calling they will take an obscene phone call.

This one is going to leave a mark:

Putzier puts the blame on younger Generation X and Generation Y workers. “They are the big-time abusers. If they need something or want something, they don’t pick up the phone and ask for an appointment. They just barge in, and it’s all about them,” he said.

It would appear that Mr. Putzier does not subscribe to open-door management.

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