A Fundamental Lack Of Communication

The more companies we work with, the more we see communication breakdowns being the root of most problems.  Our work with our clients spans more than just recruiting.  We assist them in onramping their new salesperson.  This function places us in the unique position of working with both the salesperson and the sales manager. One of the more dysfunctional situations we encounter is a communication breakdown between the manager and salesperson.  One manager complained that the salesperson wasn’t doing what he asked, but he never confronted the salesperson.  Another time we had a salesperson who would not submit his weekly call report.  Ever.  Yes, he was let go (even we… Read More

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