Should You Involve Customers In Hiring?

Quite the question, don’t you think?  That is the title of this article from Selling Power.  I have to confess I was perplexed by the entire thought – how would you as the hiring manager benefit from having your customer help you hire the salesperson?  I see nothing but pitfalls in this approach. My first thought is mentioned in the article: “For example, the customer could be shopping around for someone he could squeeze on margins,” she says. “It’s more that they are looking for an easier mark, and that’s not to anyone’s advantage in the long run.” No kidding – there might be a great advantage to the customer… Read More

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