Just a simple thought here – when will the fax machine go away? I talk to prospects and collect their contact information for our CRM. I had the thought, “Why do I ask for their fax number?” Honestly, I cannot remember the last time I sent a fax to a prospect or customer. I scan it in and email it…again, that way I have a record of it in our CRM software. My outside number is 5 years until it goes down to the level of the typewriter.
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