From an article in our local StarTribune.com (bold mine): A Carnegie Foundation study once found that only 15 percent of a businessperson’s success could be attributed to job knowledge and technical skills — considered an essential element but overall, a small contribution. A whopping 85 percent could be determined by “attitude” and the “ability to deal with people.” I grant you that “attitude” is a fat word – I’m not sure exactly how he defines it in this survey. Nonetheless, you get the point when it comes to hiring. I would estimate that 85% of sales hires are based on technical skills as opposed to the ability to deal with… Read More
Continue Reading