This may sound like a fine delineation, but I thought it was rather profound. One of our customers mentioned that he had people who could “do” certain tasks in a hiring process. However, these people were not able to provide “help” in the hiring process. That may sound like he is splitting hairs, but I find that point to be extremely important. One of the struggles in assisting companies in their hiring process is that most companies, unless quite large, tend to hire on a need basis. This means they do not spend their entire time hiring. In fact, it often is pushed into the margins of their day. Other… Read More
Continue ReadingImpression Management
I am a psych major. As my mother likes to say, “I’ve never met a psychologist who didn’t need their own services.” Although I am not a psychologist, I get the gist of her commentary. In that vein, I was revisiting some of my antiquated text books in search of a professional explanation for why “bad” sales candidates can often smoke good interviewers. I give you self-presentation or impression management. The definition from Social Psychology-Understanding Human Interaction by Baron and Byrne: …they flatter others, pretend to agree with them about various issues, or feign great interest in what they are saying – all in an attempt to create a favorable… Read More
Continue ReadingFirst Round Cuts
The frequency of layoffs has started to rise as the economy continues it’s slow progression (no, it hasn’t recessed). Up here in Minnesota we have experienced some large layoffs recently. But there is an interesting point in all of these layoffs when it comes to salespeople. Many times the underperformers are released first as a method for upgrading the sales force. One of the large corporations up here announced a sizeable layoff that reduced their employee count by 5%. Yet, the following week they had multiple employment ads on multiple sites looking for different levels of salespeople. This approach is not surprising as you will see it often during slow… Read More
Continue ReadingAlways Be Interviewing Salespeople
From Inc.com’s Sold! blog (my highlighting): The number one mistake in building and maintaining an effective sales team is a flawed hiring process. While there are many elements to consider, my first concern has always been to interview constantly. Always look for exceptional people in and out of your industry. Here are some of my other suggestions for hiring: • Pass on experience and look for people who show some element of emotional intelligence and personal magnetism. • Interview each person at least three times before you send them to another team member. • Prepare questions that take the applicant past normal responses. Get them to solve a sample problem,… Read More
Continue Reading