From the Harvard Business Review Tip of the Day email: Most companies spend more on hiring in sales than they do in any other part of the organization. With an average annual turnover rate of 25 to 30%, and direct replacement costs ranging from $75,000 to $300,000, there’s a big opportunity for improvement. Here are a few places to start (emphasis mine): Focus on behaviors. A primary cause of turnover is poor job fit. Consider ramping up assessment tools, simulations, and interviewing techniques to help identify the right people. Or, try temporary positions to assess people on the job before offering a full-time position. Be clear about the relevant “experience”… Read More
Continue ReadingAlluring Experience
I’ve written about this phenomenon in the past and I continually encounter it in many sales areas – the allure of experience. In fact, I just talked to a recruiter from a different part of the country who focuses on sales hiring. We talked a bit of strategy and I was just dumbfounded. This gentleman focuses solely on finding someone with as much industry experience as possible. His primary motivation – find candidates who can bring accounts with them. No discussion about skills, no behavioral-based questions, no attempt at learning their style and motivation…just simple experience. I am not even sure if he asks if it was successful experience. My… Read More
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