1. Always select talent and skills over experience. 2. Do not put the entire burden of the company on this hire. 3. Do not clone yourself. 4. Do not expect to hire perfection. 5. Do not start the process unless you can hire the right candidate today. 6. Do not run the process out of sequence. 7. Do not miss opportunities to see the candidate in action. 8. Do not change the compensation plan during the process. 9. Trust the instruments more than your gut. 10. Do not assume you are the candidates’ only option.
Continue ReadingSocial Skills vs. Sales Skills
If you’re talking you’re not selling. That is an old axiom I learned early in my sales career and it is always true. Talking does not equal selling. Unfortunately, people not experienced in sales hiring often have the opposite view. Their stereotypical belief is that the best salespeople are the ones who are perceived to be the best talkers. This misguided view often leads to bad hires. Here is where the mistake occurs – hiring managers assume that social skills are equivalent to sales skills. Ok, maybe that is too strong, but the assumption is that the social skills are the key to successful selling. Social skills are a component… Read More
Continue ReadingFundamental Attribution Error
Warning – psychology babble coming your way from Fast Company. I encounter this effect often with clients: That judgment is what’s called, in psychology, the Fundamental Attribution Error. Meaning that we tend to attribute people’s behavior to their core character rather than to their situation. So when somebody cuts you off in traffic, you think, “What a jerk!” You don’t think, “I wonder situation he’s in that’s causing him to drive so crazy.” Even though in those times when YOU have driven crazily, it was almost certainly because of the situation you were in—you were late for a job interview or a date. May I make a suggestion? The use… Read More
Continue ReadingHiring Stunts
Here is a quick read from Yahoo Hot Jobs about desperate hiring moves from candidates. The examples are entertaining – I suggest you read the article to see the different extremes some candidates will go to for a job. My favorite line from the article (emphasis mine): Career coach Bettina Seidman advises sending little “extras” when they are relevant to the job: “If a graphic designer sends a fabulous storyboard or another example of his or her work along with a resume, then that can work. If a labor-relations expert sends a copy of a new collective bargaining that he or she negotiated, that’s good. However, stalkers or flower senders… Read More
Continue Reading2010 Unemployment
9.3 to 9.7% That’s right, that is the expectation for the 2010 unemployment rate from the Federal Reserve based on this abcnews.com story. I find that number shockingly high, but it is realistic. Then there is this bit of information from Reuters (emphasis mine): Speaking at American Economic Association’s mammoth yearly gathering, experts from a range of political leanings were in surprising agreement when it came to the chances for a robust and sustained expansion: They are slim. Many predicted U.S. gross domestic product would expand less than 2 percent per year over the next 10 years. The depressed economy combined with the high unemployment numbers has started to change… Read More
Continue ReadingSwamped By Applicants
I am hearing more discussions about incredibly large responses to sales job postings in this present economy. Some of the companies I talk to are overwhelmed by the sheer numbers of resumes they receive. I went back to look at an old article we wrote back in 2005 when the economy was in a much stronger position. In today’s economy, the points are even more applicable: If your ideal sale starts at the VP level, state in your ad that a needed skill is the ability to communicate at the VP level. If your sale involves many competitors, state in your ad that the successful candidate is able to close… Read More
Continue ReadingThe Value Of Cliche Questions
Don’t flame me on the title, there is a method to this madness. I like cliché questions for sales interviews. There, I admitted it. Now, I should clarify, I’m not talking about an entire interview of these questions, but rather some strategic ones sprinkled into your question list. Here is why – if the question is cliché, the candidate should have a sparkling answer. Their answer may be well-rehearsed – that is fine. You, as the interviewer, simply need to drill down on their response to get to the unvarnished truth. However, the catch to this approach is when they don’t have a strong answer. I am always concerned about… Read More
Continue ReadingQ Is For Qualifying Questions
I come across this often – a company wants to hire a superstar salesperson and the hiring manager’s first instinct is to find a loquacious talker. Perhaps you have seen this approach too? Clearly no readers of the Hire Sense would administer this approach in their hiring. Right? Ok, maybe not. The point is that smooth talkers are not categorically the best salespeople. I am appreciative of good communicators, but being good at talking is the lesser part of communication. Being an active listener is more important. This fact is often overlooked in sales hiring. The reason this ability is important is that is supports the foundation of successful selling… Read More
Continue ReadingThe Future Of Social Networking
The Herman Trend Alert’s topic this week is the future of social networking. An excerpt for you (my bolding): “Social networking is in its infancy”, says David Nour, Relationship Economics CEO and Web 2.0 guru. “We’re on the upward swing of the hype cycle”. Lots of people are discovering the power of Social Networking and investing their time and energy to make it work for them. “The real power and promise of Social Networking is a mass collaboration platform, accelerating one’s ability to get things done”, adds Nour. Enlightened individuals are shifting from “not invented here” to “invented everywhere.” It gives us the opportunity to extend our reach beyond any… Read More
Continue ReadingAdjusting A Sales Process For This Recession
The thought of retiring is going to be a novel idea in the near future, at least according to a new abcnews.com poll. In a recent survey of Americans (my bold): Half the population in this new ABC News poll thinks both job security and retirement prospects in the years ahead will remain worse than their pre-recession levels. Four in 10 also see worsened prospects for the availability of jobs and advancement, and, consequently, their own spending power. No surprise there. The second aspect regarding worsened prospects for the availability of jobs is phrased in a negative manner. However, it is only 40%. This effect occurs in these difficult economic… Read More
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