Have you noticed that the best salespeople are usually subtle? They have a way of moving through a discussion that is conversational in tone, but focused in purpose. Some are so good at it that you don’t even notice if you are involved in the discussion. ManageSmarter.com offers up an article with a direct analogy of sales questioning – comparing it to dating. What I appreciate is the author’s description of how salespeople are trained to ask leading questions. This is not a subtle approach as you will see from his example in the article. The primary issue here is that you lose rapport quickly when you go down this… Read More
Continue ReadingWhat All Top Salespeople Possess
The ability to ask the right question. From Colleen Francis’ blog: Over 20 years ago, Neil Rackham concluded a 12- year study analyzing some 35,000 sales calls conducted by 22 companies in 23 countries. The objective of the study was to determine the precise behaviors of successful sales people. What did he find? That mediocre sales people make statements. The best ask questions. That is absolutely true and we see it in spades on a daily basis. Have you ever noticed how people assume someone who is talkative is often told they should go into sales? I think this conventional wisdom is the reason why there are so many overbearing… Read More
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