Justsell.com offers up a reminder about a critical sales skill that is often overlooked – attentiveness. This skill is less frequent in salespeople who lack empathetic abilities or are overly task-oriented. I have seen this first-hand on a number of occasions. What happens is the salesperson tends to something else during a discussion. Typically, the actions seems fairly innocuous – a cell phone alarm, looking through some notes, checking a text message, even adjusting the height of an office chair. All of these tasks seem inconspicuous, but they are an immediate tell that you are not fully attentive to the speaker. The better approach is to ignore the task if… Read More
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