Your Boss Is A Psychopath

Derrick MoeNo Comments

Maybe, according to this article in Entrepreneur. Check out this statistic: …experts say there’s almost one psychopath for every 100 people, with rates shooting up in the workplace, especially in leadership, thanks to psychopaths’ ease with manipulation. Research finds that nearly 4 percent of corporate CEOs are psychopaths, and this rate is nearly doubled among middle managers. (Shockingly, the share of psychopaths among middle managers is nearly as high as the share of psychopaths in medium security prisons.) I have worked for many bosses with whom I would question their psychopathic tendencies.  I suppose that term deserves definition from within the article. A psychopath stands out, Woodward says, thanks to… Read More

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Reading Microexpressions A Key To Sales?

Derrick MoeNo Comments

In a word…yes. We spend a fair amount of time working with salespeople to access their empathy and read the prospect in a qualifying situation.  This ability is one of the keys to all successful selling. This article from Harvard Business Review provides a thorough breakdown of this topic.  A first pull quote from the article: In my work as a body language researcher and instructor, I’ve long theorized that one of the key differences between exceptional negotiators or salespeople and those who are merely average is the ability to read these microexpressions, gauge visceral reactions to ideas or proposals, then strategically steer them toward a preferred outcome. And why… Read More

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Do Not Clone Your Style

Derrick MoeNo Comments

This Forbes article addresses one of the most important aspects of an interview – the communication style alignment between the hiring manager and the candidate.  The article is written from the candidate’s perspective, but offers great insights into the hiring manager’s mindset. A supervisor isn’t going to hire someone that he doesn’t believe he can work with. Managers come in all shapes and sizes–some are hands-off and expect their employees to do what they need to do with little or no supervision. Others like to receive daily updates, religiously review timecards and schedule regular check-in meetings with their staff. This style topic is important in hiring, but should never be… Read More

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Best Notes Are Hand-Written?

Derrick Moe

This is a good Monday morning topic – note taking.  I am a Microsoft Surface user and happily so.  It is an amazing tool that allows you to switch to tablet mode and take hand-written notes.  But let me add this bit from Harvard Business Review (emphasis mine): Few people bring a pen and notebook to meetings anymore. Instead of taking notes by hand, more and more of us take them on a laptop or tablet. This change makes sense: Digital devices just seem more convenient, plus they let you multitask during the meeting. But research has found that there are real benefits to taking notes by hand. Studies have… Read More

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One Third Of CEO’s Are Worthless In Sales

Derrick Moe

Those aren’t my words but rather the findings from a Selling Power survey.  From the article: A recent Selling Power online survey found that 29 percent of sales leaders judged their CEO useless when it comes to creating a sale. Almost one third and I think I have worked for all of them!  The savvy sales CEO is a rare bird indeed.  Of course there is more to the article than just this survey.  The author focuses on the customer experience as seen through your salesperson representing your company in the market.  This representation is critical in making a successful sales hire – you have to envision the salesperson selling… Read More

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Simple Writing Tips

Derrick Moe

Harvard Business Review’s Management Tip of the Day covers 7 common writing mistakes.  This may be the most helpful thing you read today: Affect/Effect: Affect is a verb; effect is a noun. It affected him. The effect was startling. All Right/Alright: Although alright is gaining ground, the correct choice is still all right. A Lot: A lot is two words, not one. Allot means “to parcel out.” Between You and I: Nope. Between you and me is the correct phrase. Complement/Compliment: Things that work well together complement each other. Compliments are a form of praise. Farther/Further: Farther is for physical distance; further is for metaphorical distance. How much farther? Our… Read More

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Make Time To Daydream

Derrick Moe

I’m not kidding.  From the Harvard Business Review: Thanks to our smartphones, tablets, and laptops, it’s easy to be working all the time. But our devices can actually make us less productive by interfering with an important mental process: daydreaming. To be effective, our brains need opportunities to be “off,” which is hard when we’re constantly taking in new information through our devices. And research has found that letting our minds wander facilitates creativity and long-term thinking. If we’re facing a challenge that needs new ideas, we’re more likely to find some if our minds drift away from the problem for a while. So the next time your mind starts… Read More

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Don’t Ask This Interview Question

Derrick Moe

I haven’t heard of this one but it is intriguing: To boost the chances of preventing that hiring misstep, there’s one easy tactic everyone should take in an interview: Stop asking candidates to evaluate their own abilities. Here’s why. Underskilled candidates consistently overrate their abilities, and more skilled candidates consistently underrate their abilities. There’s even a name for this: the Dunning-Kruger effect, a psychological research finding that the poorest performers are the least aware of their own incompetence. So I’m immediately left questioning why?  Are highly-skilled salespeople awash in humility?  I don’t think so and neither does the author. Top performers set higher standards for their own performance, so they… Read More

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The Psychology Of Color

Derrick Moe

This is a little off the curve, but it’s Friday and I thought it was interesting.  From a MyeVideo blog post: Color psychology, apart from studying physiological reactions to colors, also studies the cultural aspect of color use – the traditional deep-seated patterns in people’s minds that differ across the globe. Thanks to symbolism and psychology, we can target specific audiences that a certain product is meant for, thus achieving more meaningful sales results. So the money question is what do the color represent?  Here they are: Red – excitement, strength, passion, speed, danger Blue – trust, belonging, freshness Yellow – warmth, happiness, joy, cowardice Orange – playfulness, warmth, liveliness… Read More

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The Most Important Trait In An Interview

Derrick Moe

Trustworthiness.  It is true.  I have sat through many interviews where I simply did not trust, or believe, what the candidate was telling me.  The Harvard Business Review tip of the day quickly dissects this point. The most important thing to get across in an interview is not that you are smart and motivated – it’s that you are trustworthy. Trustworthiness is the fundamental trait that people automatically look for in others. To be seen as trustworthy, you need to demonstrate warmth and competence. Warmth signals that you have good intentions, and competence signals that you can act on those good intentions. If you follow the usual interview advice and… Read More

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