Employees Leaving Through the Back Door

Good post here from MN Headhunter regarding hiring and retaining top-level talent. There is nothing I can add so here is a tease: Let me bust this down to the simplest of levels: If you are bringing employees in the front door make sure you have the back door blocked with proper pay, work conditions, and job satisfaction. Retain your current talent and recruit your hard drive off and you can have one of the best staffs around. Fail to do so and you will be lucky to maintain staffing levels and at best average talent.

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Top 50 Employers of Boomers

If you have read us for any length of time, you know we are suckers for lists. I just caught up to this one from the CareerJournal website: The following are the top 50 employers for workers over age 50, according to AARP. Mercy Health System, Janesville, Wis. Lee Memorial Health System, Fort Myers, Fla. Bon Secours Richmond Health System, Richmond, Va. Leesburg Regional Medical Center and The Villages Regional Hospital, Leesburg, Fla. Yale-New Haven Hospital, New Haven, Conn. Volkswagen of America Inc., Auburn Hills, Mich. Massachusetts Institute of Technology, Cambridge, Mass. Oakwood Healthcare System Inc., Dearborn, Mich. First Horizon National Corp., Memphis, Tenn. Hoffmann-La Roche Inc. (Roche), Nutley, N.J.… Read More

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Salespeople Who Can’t Discuss Money

Another CareerJournal article – When It Comes to Job Offers,It Pays to Ask for More Money – that discusses strategies for negotiating pay in the interview process. The short article has good suggestions for candidates but I want to take a myopic view of the article for sales candidates. First, from the article (my emphasis): CareerBuilder.com’s survey of 875 hiring managers revealed that about 60% leave room in the first offer for salary negotiations, 30% say their first offer is final, and 10% say it depends on the candidate. Meanwhile, four out of five corporate recruiters said they are willing to negotiate compensation, according to a study conducted by the… Read More

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Bad Interview Techniques

Great post from Seth Godin this morning that makes a not-so-subtle point about typical interview techniques. Here is the post in its entirety: Omer sends in this riff from Peopleware: Juggler Interview Circus Manager: How long have you been juggling? Candidate: Oh, about six years. Manager: Can you handle three balls, four balls, and five balls? Candidate: Yes, yes, and yes. Manager: Do you work with flaming objects? Candidate: Sure. Manager: …knives, axes, open cigar boxes, floppy hats? Candidate: I can juggle anything. Manager: Do you have a line of funny patter that goes with your juggling? Candidate: It’s hilarious. Manager: Well, that sounds fine. I guess you’re hired. Candidate:… Read More

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Employee’s Sticky Fingers

I am probably naive about this topic, but I found this Inc.com article to be surprising regarding theft: While only one in 10 workers admit stealing from their employers, close to 40% of hiring managers say they have fired an employee for theft at the office, according to a recent survey. The survey, conducted by CareerBuilder.com, found that the most commonly purloined items were office supplies (15%), money (14%), and merchandise (11%). 40% just seems incredibly high. However, this motivation does not surprise me: “One of the biggest reasons employees steal from the companies they work for is they feel the company owes them,” Marasco said. Much of this does… Read More

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Ultimate Accountability

The most important sales management action may be to hold your salespeople accountable. We constantly preach this responsibility to sales managers with whom we work. Salespeople are independed animals but they still need to answer to their manager in regards to their activities. The remarkable thing here is that sales managers don’t have to be good at holding their salespeople accountable, they just have to do it. I caught up to this quick post from What Would Dad Say and got quite a kick out of it. Some times exaggeration is the best method for making a clear point.

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Labor Day History

From the Justsell.com daily email: The first U.S. Labor Day was celebrated September 5, 1882, when the Central Labor Union organized a demonstration and picnic in New York City, according to the U.S. Department of Labor. Eleven years later, more than 30 states had passed bills to adopt the Labor Day holiday, and in 1894, Congress passed a bill establishing Labor Day as a federal holiday celebrated on the first Monday in September. A few labor statistics: 151 million employees compose the nations labor force 10.5 million workers are self-employed 7.5 million people work more than one job 5 million people work from home I had a coach years ago… Read More

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How To Change Behavior

You can’t. How’s that for a start? Selling Power has an article titled It’s All About Changing Behaviors. I bring this topic up since core behavior, or natural style, is typically static. Some people can adjust their behavior (style) for short periods of time even up to 90 days or so. However, someone’s core behavior or style does not drastically shift over their lifetime. This chameleon ability partly explains why certain candidates can appear to be something they are not in the interview process. From the article: 1. Determine what’s working. Evaluate your top performers with an eye toward identifying which behaviors set them apart and help them achieve high… Read More

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Desperado

I’ve said it before, desperation is a tough sell. I received an email last night from a company that I have not contacted directly. I used their free service one time 3 months ago. Now the desperate-sounding rep sent me an email pushing for business. See if you can spot his approach (I removed some names): We are currently at the end of another month and I promised to catch up with you to let you know about Month End incentives, pricing discounts and free services. Forget what you know about company’s pricing as it stands now. We have lowered all prices on all services and even lowered minimum commits… Read More

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