I was on a sales conference call with one of our national customers this morning. The sales manager went around the horn asking each salesperson what contract/documentation they use when closing a new customer.
The company is lacking a structured contract. I know, scary. But the salty old sales guy in the group who has had success over the years had a great reply.
Sales manager: “Jim, you’ve been doing this a while. What do you use for a contract?”
Jim the sales guy: “A handshake and a smile.”
Good thing I had my phone muted.