The title of this post is a statement often offered by my father. The statement can be slightly aggravating in certain situations, but there is much truth in it. Who? What? Where? When? How? and Why? When phone screening or interviewing salespeople, one of those 5 words should be the lead-in to your question. Yes, I crossed out “Why” for a specific reason that we will get to shortly. We have covered this technique before but it is immeasurably important when screening sales candidates. Do not ask questions that leave you “boxed” in a corner. Those questions tend to have a structure that leads with a verb and always elicits… Read More
Continue ReadingA Brief History Of Email
We’ve discussed no email Fridays here before and now this morning I kick up this CareerJournal.com article regarding the use of other communication channels. Instant messaging is popular here at Select Metrix and does work well as a companion tool to email. In case you didn’t know the history of email: Electronic mail was invented in 1971, but wasn’t widely adopted by businesses until the late 1980s, with the arrival of Lotus Notes and other programs. Since then, its use in the corporate world has exploded: Research firm Radicati Group Inc. estimates the average corporate email user sent and received about 171 messages a day last year, a number expected to… Read More
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