We are now establishing a theme for today’s posts. BusinessWeek.com offers this article regarding body language – It’s Not Your Mouth That Speaks Volumes. I’ve read these stats before but I always find them remarkable:
Only a small percentage of communication involves actual words: 7%, to be exact. In fact, 55% of communication is visual (body language, eye contact) and 38% is vocal (pitch, speed, volume, tone of voice). The world’s best business communicators have strong body language: a commanding presence that reflects confidence, competence, and charisma.
Do you ever stop and think of that percentage – only 7% of in-person communication is your choice of words. That’s amazingly minute. I think it is obvious that this is the reason why people get in trouble using email. So much of the context is lost when all you have are the words.
Here is a good tip when you are speaking in public:
Think openness. Remove physical barriers – podiums, computers, chairs. Even a folder on a desk can break the connection and create distance.
I have never thought about a folder on a table in front as breaking the connection, but I believe it to be true. The connection with a speaker does occur when they walk around the room without physical barriers in place.
Lastly, some job interview advice:
Stand – or sit – tall. Poor posture is often associated with a lack of confidence or a lack of engagement or interest. For example, during a job interview, leaning back in your chair can give the impression that you’re lazy, unmotivated, or dispassionate about the position. Keep your head up and back straight. Lean forward when seated. By sitting toward the front of your chair and leaning forward slightly, you will look far more interested, engaged, and enthusiastic.