According to Inc.com, if you live in Baltimore, you spend more time in line than any other major metropolitan city.
With an average wait time of 5 minutes, 13 seconds, Baltimore ranked last in the comparison of customer service speed in the 25 most-populous U.S. cities.
I suppose what really matters is what you are waiting for. Personally, I would wait 10 times that long for crab cakes in that town. Now for the coup d’gras:
Phoenix had the shortest average wait for service at 3 minutes, 5 seconds. Residents of Portland, Ore., finished second, with an average wait time of 3 minutes, 30 seconds, and Minneapolis came in at third place, with 3 minutes, 41 seconds.