Quick-hitting article from Inc.com called Employers Fear Shortage of Workers. The takeaway paragraph: Employee productivity isn’t the only concern for employers, according to the survey — 41% of small-business owners cite hiring the right people with the right job skills as the number one employment issue they face, with retaining and motivating employees at a close second. There is a way to improve your hiring success.
Continue Reading“That idea is so wrong it’s not even stupid.”
Office Tormentors Appear Normal, But Pack a Wallop from CareerJournal really needs no analysis. I don’t know if it is worth the read so I will point out the 3 things that entertained me plus one of our customer’s interactions with a flamethrower. First (emphasis mine): Mr. Namie is the director of the Workplace Bullying & Trauma Institute, which is pushing various states to enact laws against “abusive conduct,” including “verbal or physical conduct that a reasonable person would find threatening, intimidating, or humiliating.” Thus far, the bills either died in committee or weren’t scheduled for hearings, he says. The institute’s name sounds like the basis of a Saturday Night… Read More
Continue ReadingAre Your Salespeople Doing These Things?
Lists . . . we love ’em. Here is a good one from justsell.com. 17 things a salesperson should continually be doing during the selling process. I’ll repost them all here with my emphasis: positively expectant enthusiastic asking questions listening qualifying the opportunity (for both parties) discovering hot buttons (what’s in it for them) building rapport establishing trust developing credibility developing a valuable relationship addressing objections planning next action steps confirming understanding asking for referrals seeking additional opportunities to serve & sell evaluating responses & results (positive/negative) affirming decisions (minimizing buyer’s remorse) Obviously these are all important selling activities. When you get down to the brass tacks of selling, it… Read More
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