I enjoy Tory Johnson’s articles from the abcnews.com website. Her latest offering, Bad Bosses Can Infect an Entire Business, is a quick read with a strong point. Employees need positive reinforcement. Some styles (High I) require more while other styles (High C) do not. Some employees are rewarded by praise while others are rewarded by money. Part of our business at Select Metrix is to identify these items in employees so that their managers can be more effective in leading them.
The takeaway quote from this article (emphasis mine):
Study after study confirms that workers are more committed to their jobs and are more productive when they know that management appreciates their efforts. In fact, the majority of people quit their bosses, not their jobs, when they opt to leave their positions.
I never like to see fat words such as “study after study,” but I have read this fact in other articles, I have seen it first-hand at our customers and I have personally left good paying jobs because of a poor manager. There is nothing as dangerous to employee retention as a manager who believes they are insulated from effectively reinforcing their team.