This Career Center article provides candidates with insightful tips in how to do well on a phone interview (an important step in our process). This in itself, isn’t terrible but shows why employers need to be prepared for coached candidates. Before completing any phone interviews, interviewers need to have a set list of questions and a method to measure which candidates will move on to the next step in the hiring process. This article is one of many resources available on the internet to candidates for which they can strengthen and hone their interview skills.