Simply The Best

I had a good conversation today about a business owner whom we assessed as a salesperson and found some varied results. The owner was strong in some areas but weak in some important aptitudes. This led to the discussion that the owner was one of the best people at actually selling this service so how could they have lower scores in these areas. Some important points about this scenario: Hiring is a complex process with an almost limitless amount of variables. A successful process needs to incorporate objective data and then use it interactively with the candidate. Our approach is to pursue specific topics, in an indirect manner, once we… Read More

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Firing the CEO

Last week we posted on the CEO turnover problem both here and here. Today, I caught up to a lengthy CareerJournal.com article regarding How to Fire a CEO: It’s Harder to Sack the Boss. It is an interesting read about the multiple dismissals that have arisen recently. This topic hits home in that the United Healthcare imbroglio occurred in our backyard this year. This is borders on the absurd: Massachusetts Mutual Life Insurance Co. dismissed CEO Robert J. O’Connell last year, saying that he padded a retirement account by millions of dollars, misused corporate aircraft and conducted an affair with a female executive. But a panel of arbitrators said last… Read More

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Entrepreneurs and Charity

Inc.com posted this article earlier in the week – Entrepreneurs Twice as Charitable as Heirs. The main thrust of the article: When it comes to charitable giving, self-made entrepreneurs are more than twice as generous as millionaires who acquired their wealth through inheritance, according to a new study. I think many people would have guessed this result. I think there is a principle here that affects lottery winners also. We’ve all seen the follow up stories of lottery winners and how their lives were not as rewarding as they expected them to be. The incredible wealth did not bring them incredible happiness. The difference in donations between self-made millionaires vs.… Read More

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Anecdote – More Rapport

I was watching Selling Power Daily Report and today’s video interview is with Dan Seidman of Sales Autopsy. Dan is a sales trainer who has written a book by the same title which is a collection of sales horror stories. In today’s video he recalled a horror story that happened to a salesperson who was trying to build rapport with a new prospect who was the President of a company. The salesperson took 6 months trying to set up this meeting with this prospect through phone calls, snail mail and messages with the gatekeeper. Finally, he landed a face-to-face meeting: He was led into the President’s office which was very… Read More

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Daylight Saving Time and Y2K?

Most peole do not put much thought into daylight saving time, until it is time to adjust your clocks. In SHRM’s recent newsletter, they offered a short article that got me thinking that there is more to it than this. A quick Google search revealed there are over 500,000 articles that come up when you search on daylight saving time. I had forgotten that the law was actually passed back in 2005 and at the time I was amazed as to why they were not going to implement the change until 2007. For decades, candy manufacturers have lobbied for a daylight saving time extension through Halloween. What is interesting about… Read More

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Objective vs. Subjective Hiring

Most hiring managers believe they are accurate assessors of talent. Even when confronted with overwhelming evidence to the contrary, they still trust their hiring ability over someone else’s. Why is this disconnect so prevalent? I believe it comes down simply to gut-level hiring. If you rely on your gut to tell you if a candidate is strong, there is no appreciable way to outsource your decision to another. You can’t place your feelings into an HR person, an external recruiter or a different process. You simply have to meet candidates face-to-face and hope you aren’t being snowed over by a disingenuous salesperson. Sounds high risk, doesn’t it? Yet it permeates… Read More

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Full Employment

Well, the latest unemployment numbers are in and they indicate that, as a nation, we are basically at full employment. The new unemployement number is 4.4% – a drop of .2% from last month and a 5-year low. Sourcing is going to be even more of an issue for companies. We are seeing this in our business as we have extended our sourcing times while doubling our efforts. If you aren’t using multiple channels for sourcing, you are going to find long lead times on strong candidates. The second part of the equation is compensation: Workers’ average hourly earnings climbed to $16.91 in October, a sizable 0.4 percent increase from… Read More

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Sales Traits Series – Project and Goal Focus

This week we turn our attention to another important aptitude for successful selling – Project and Goal Focus. Most sales managers can relate to the issues that surround this particular ability. Project and Goal Focus An individual’s ability to maintain their direction in spite of obstacles in their path. It includes their ability to stay on target regardless of circumstance. A salesperson with strength in this capacity is able to stay on track while involved in a project or opportunity – even if there are unforeseen obstacles that occur during the process. They will tend to ignore the problems and stay on the path even if some event causes the… Read More

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Benefits Worth Demanding

The Employee Benefits You Should Demand. Wellness Autopilot retirement savings Retirement income security Education and workplace guidance And how do you get them? Well, for starters, don’t try to convince your HR department. That would be preaching to the choir, says Adams. Instead he recommends sending letters to the so-called C-suite – the senior level executives. “You have to appeal to the people who can make those decisions,” he said.

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