From Sales&Marketing Management’s Performance newsletter (sorry, no link):
An annual survey by consulting firm Accenture of 436 senior executives at major companies around the world have identified risk management as their top concern. This is a shift from the past three years, when workforce improvement issues topped the list.
Here are the top 10 current business issues for senior executives:
1. Managing risk
2. Achieving growth while increasing profitability
3. Acquiring new customers
4. Using IT to reduce costs and create value
5. Changing organizational culture and employee attitudes
6. Increasing customer loyalty and retention
7. Improving workforce performance
8. Increasing shareholder value
9. Applying innovation to stay ahead of the competition
10. Attracting and retaining skilled staff
I’m always suspect of polls, but this one is interesting. I would have expected Attracting and retaining skilled staff to be ranked hire than tenth, but at least it made the list.