{"id":2445,"date":"2010-10-13T07:54:00","date_gmt":"2010-10-13T12:54:00","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/2010\/10\/chipotle-rewards-and-retention\/"},"modified":"2010-10-13T06:55:34","modified_gmt":"2010-10-13T11:55:34","slug":"chipotle-rewards-and-retention","status":"publish","type":"post","link":"https:\/\/selectmetrix.com\/blogs\/2010\/10\/chipotle-rewards-and-retention\/","title":{"rendered":"Chipotle Rewards And Retention"},"content":{"rendered":"<p>Retention does not seem to be a topic of great concern in this present economy.\u00a0 However, the economy will turn and hiring will accelerate.\u00a0 When this happens (hopefully sooner rather than later), retention will become a key topic for many companies.<\/p>\n<p>In a surprising story, <a href=\"http:\/\/money.cnn.com\/2010\/10\/06\/smallbusiness\/chipotle_started.fortune\/index.htm?section=money_smbusiness&amp;utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+rss%2Fmagazines_fsb+%28FSB+Magazine%29\" target=\"_blank\">CNNMoney.com provides a brief description<\/a> of a unique approach Chipotle uses:<\/p>\n<blockquote><p><strong>Find incentives that work.<\/strong> The best Chipotle restaurant managers get the title &#8220;restaurateur&#8221; and a $10,000 bonus for each person they hire who starts as crew and goes on to become a manager. We have 170 restaurateurs out of 1,000 managers, and the turnover rate among them is very low.<\/p><\/blockquote>\n<p>Two things that work in this incentive plan are the <a href=\"http:\/\/www.selectmetrix.com\/Assessing_Rewards\/Status_Recognition.html\" target=\"_blank\">status and recognition reward<\/a> (\u201crestaurateur\u201d) and the <a href=\"http:\/\/www.selectmetrix.com\/Assessing_Rewards\/Material_Possessions.html\" target=\"_blank\">material possession reward<\/a> ($10,000).\u00a0 I suspect their turnover rate is quite low based on these two incentives.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Retention does not seem to be a topic of great concern in this present economy.\u00a0 However, the economy will turn and hiring will accelerate.\u00a0 When this happens (hopefully sooner rather than later), retention will become a key topic for many companies. In a surprising story, CNNMoney.com provides a brief description of a unique approach Chipotle uses: Find incentives that work. The best Chipotle restaurant managers get the title &#8220;restaurateur&#8221; and a $10,000 bonus for each person they hire who starts as crew and goes on to become a manager. We have 170 restaurateurs out of 1,000 managers, and the turnover rate among them is very low. Two things that work&hellip; <a class=\"read-more\" href=\"https:\/\/selectmetrix.com\/blogs\/2010\/10\/chipotle-rewards-and-retention\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[23,11],"tags":[1654,398,1491,1766,1653,1092],"class_list":["post-2445","post","type-post","status-publish","format-standard","hentry","category-retention","category-team-management","tag-chipotle","tag-employee-retention","tag-employee-reward","tag-retention","tag-reward","tag-rewarding-employees"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-Dr","jetpack-related-posts":[{"id":438,"url":"https:\/\/selectmetrix.com\/blogs\/2006\/11\/employee-retention-wake-up-call\/","url_meta":{"origin":2445,"position":0},"title":"Employee Retention Wake-Up Call","author":"Derrick Moe","date":"November 14, 2006","format":false,"excerpt":"Speaking Up Helps Keep Star Workers appears in one of our local papers - the Pioneer Press. The article discusses a topic we have addressed before that many employers assume is not active in their company - job hunting. In case you were in doubt, some stats from the article:\u2026","rel":"","context":"In &quot;Retention&quot;","block_context":{"text":"Retention","link":"https:\/\/selectmetrix.com\/blogs\/category\/retention\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2226,"url":"https:\/\/selectmetrix.com\/blogs\/2010\/01\/retention-horizon\/","url_meta":{"origin":2445,"position":1},"title":"Retention Horizon","author":"Derrick Moe","date":"January 6, 2010","format":false,"excerpt":"Employment in this economy is a wonderful asset, to say the least.\u00a0 However, this abcnews.com story points to an impending problem \u2013 retention. Even Americans who are lucky enough to have work in this economy are becoming more unhappy with their jobs, according to a new survey that found only\u2026","rel":"","context":"In &quot;Retention&quot;","block_context":{"text":"Retention","link":"https:\/\/selectmetrix.com\/blogs\/category\/retention\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1401,"url":"https:\/\/selectmetrix.com\/blogs\/2008\/02\/retention-in-a-slow-economy\/","url_meta":{"origin":2445,"position":2},"title":"Retention In A Slow Economy","author":"Derrick Moe","date":"February 4, 2008","format":false,"excerpt":"A statistic from the Career News newsletter (sorry, no link): One in four U.S. workers is resolving to get a new job this year. The survey found that 26 percent of employed Americans said they will look for a new job in 2008. I thought that number seemed somewhat low\u2026","rel":"","context":"In &quot;Retention&quot;","block_context":{"text":"Retention","link":"https:\/\/selectmetrix.com\/blogs\/category\/retention\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1529,"url":"https:\/\/selectmetrix.com\/blogs\/2008\/04\/director-of-career-mobility\/","url_meta":{"origin":2445,"position":3},"title":"Director Of Career Mobility","author":"Derrick Moe","date":"April 23, 2008","format":false,"excerpt":"Another good article here from WSJ titled New Career, Same Employer.\u00a0 The gist of the article: Ernst & Young LLP last year named Nancy Harley director of career mobility for the Americas, a new position designed to help employees of the accounting firm move into new roles. \"The longer someone\u2026","rel":"","context":"In &quot;Assessing&quot;","block_context":{"text":"Assessing","link":"https:\/\/selectmetrix.com\/blogs\/category\/hiring\/assessing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1505,"url":"https:\/\/selectmetrix.com\/blogs\/2008\/04\/gen-y-retention-strategies-that-work\/","url_meta":{"origin":2445,"position":4},"title":"Gen Y Retention Strategies That Work","author":"Derrick Moe","date":"April 8, 2008","format":false,"excerpt":"Yesterday I posted on this \"determine your own vacation time\" approach to management.\u00a0 It is totally foreign to me.\u00a0 Today I come across another company with the same approach.\u00a0 This HRE Online article - In Their Own Words - contains comments provided by Gen Y workers on a recent survey.\u2026","rel":"","context":"In &quot;Generations&quot;","block_context":{"text":"Generations","link":"https:\/\/selectmetrix.com\/blogs\/category\/generations\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1454,"url":"https:\/\/selectmetrix.com\/blogs\/2008\/03\/owning-the-job\/","url_meta":{"origin":2445,"position":5},"title":"Owning The Job","author":"Derrick Moe","date":"March 5, 2008","format":false,"excerpt":"The principle of owning vs. renting is powerful especially when it comes to an employee's job.\u00a0 Ownership of a job is a fickle thing.\u00a0 Yet, I have worked for managers who assigned responsibility and provided enough autonomy to allow me to excel in my role.\u00a0 The younger generations seem to\u2026","rel":"","context":"In &quot;Generations&quot;","block_context":{"text":"Generations","link":"https:\/\/selectmetrix.com\/blogs\/category\/generations\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/2445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=2445"}],"version-history":[{"count":1,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/2445\/revisions"}],"predecessor-version":[{"id":2446,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/2445\/revisions\/2446"}],"wp:attachment":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=2445"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=2445"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=2445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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