{"id":1445,"date":"2008-02-28T15:45:02","date_gmt":"2008-02-28T21:45:02","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/2008\/02\/the-71-rule\/"},"modified":"2008-02-28T15:39:56","modified_gmt":"2008-02-28T21:39:56","slug":"the-71-rule","status":"publish","type":"post","link":"https:\/\/selectmetrix.com\/blogs\/2008\/02\/the-71-rule\/","title":{"rendered":"The 7:1 Rule"},"content":{"rendered":"<p>An interesting article here from CNNMoney.com titled <a target=\"_blank\" href=\"http:\/\/money.cnn.com\/2008\/02\/27\/news\/economy\/coach.fortune\/index.htm?section=money_news_economy\">8 ways to be a better boss<\/a>.\u00a0 The article focuses on coaching which is a task that many sales managers avoid to their own detriment.\u00a0 There are some excellent points in the article and this tidbit of which I was not familiar:<\/p>\n<blockquote><p><strong>2. Always follow the 7:1 rule.<\/strong> &#8220;You must give seven pieces of positive feedback for every one piece of developmental feedback if you don&#8217;t want to be perceived as overly critical,&#8221; Frankel says. &#8220;Catch people in the act of doing things right and reinforce it with praise&#8221; &#8211; even if they&#8217;re just doing the job they get paid for.<\/p><\/blockquote>\n<p>Seems like a good rule to me.\u00a0 Here is another point to consider:<\/p>\n<blockquote><p><strong>4. Speak up when you see behavior that can be improved.<\/strong> Frankel notes that major league sports coaches don&#8217;t wait until the end of the season or even the end of the game to coach their players. &#8220;They coach after plays and innings,&#8221; she says. &#8220;If you offer guidance regularly and consistently, those dreaded performance reviews become pro forma, because you&#8217;ve already done the real work of developing employees throughout the year.&#8221;<\/p><\/blockquote>\n<p>The reason why we work with sales managers to properly coach their salespeople is this exact reason.\u00a0 There is the principle of the teachable moment.\u00a0 Proper pre-call coaching followed by post-call debriefing is critical to developing your sales team.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An interesting article here from CNNMoney.com titled 8 ways to be a better boss.\u00a0 The article focuses on coaching which is a task that many sales managers avoid to their own detriment.\u00a0 There are some excellent points in the article and this tidbit of which I was not familiar: 2. Always follow the 7:1 rule. &#8220;You must give seven pieces of positive feedback for every one piece of developmental feedback if you don&#8217;t want to be perceived as overly critical,&#8221; Frankel says. &#8220;Catch people in the act of doing things right and reinforce it with praise&#8221; &#8211; even if they&#8217;re just doing the job they get paid for. Seems like&hellip; <a class=\"read-more\" href=\"https:\/\/selectmetrix.com\/blogs\/2008\/02\/the-71-rule\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[14,4,11],"tags":[375,376,1750],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-nj","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1445"}],"collection":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=1445"}],"version-history":[{"count":0,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1445\/revisions"}],"wp:attachment":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=1445"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=1445"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=1445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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