{"id":1279,"date":"2007-11-08T15:30:58","date_gmt":"2007-11-08T21:30:58","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/2007\/11\/techniques-to-foster-confusion\/"},"modified":"2007-11-08T15:28:04","modified_gmt":"2007-11-08T21:28:04","slug":"techniques-to-foster-confusion","status":"publish","type":"post","link":"https:\/\/selectmetrix.com\/blogs\/2007\/11\/techniques-to-foster-confusion\/","title":{"rendered":"Techniques To Foster Confusion"},"content":{"rendered":"<p><a target=\"_blank\" href=\"http:\/\/www.managesmarter.com\/msg\/content_display\/publications\/e3i65850c12aa1685963e4f06d71fe08d06\">From ManageSmarter.com<\/a>:<\/p>\n<blockquote><p><strong>\u2022 Blended jobs.<\/strong> These are jobs where the salesperson is doing two or more dissimilar selling tasks. Sales specialization improves performance.<br \/>\n<strong>\u2022 Corrupted jobs.<\/strong> Decontaminate jobs that are degraded with non-selling tasks such as &#8220;fetch and get&#8221; after-the-sale customer service duties.<br \/>\n<strong>\u2022 Account ownership confusion.<\/strong> While necessary, the effective use of global account managers, national account managers and overlay specialists requires explicit account ownership protocols.<\/p><\/blockquote>\n<p>The ownership confusion bullet catches my eye in that we have a customer that is working through this problem.\u00a0 They have a major account manager who has a tendency to swoop into territories covered by local sales reps.\u00a0 The major account manager often comes into town without informing the local salesperson of his visit.<\/p>\n<p>In the worst-case scenario that actually happened, the local sales rep called on a prospect who became confused.\u00a0 The prospect wanted to know why the local guy wanted to meet him when the major accounts manager just met with him 3 days earlier.<\/p>\n<p>Oy vey!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From ManageSmarter.com: \u2022 Blended jobs. These are jobs where the salesperson is doing two or more dissimilar selling tasks. Sales specialization improves performance. \u2022 Corrupted jobs. Decontaminate jobs that are degraded with non-selling tasks such as &#8220;fetch and get&#8221; after-the-sale customer service duties. \u2022 Account ownership confusion. While necessary, the effective use of global account managers, national account managers and overlay specialists requires explicit account ownership protocols. The ownership confusion bullet catches my eye in that we have a customer that is working through this problem.\u00a0 They have a major account manager who has a tendency to swoop into territories covered by local sales reps.\u00a0 The major account manager often&hellip; <a class=\"read-more\" href=\"https:\/\/selectmetrix.com\/blogs\/2007\/11\/techniques-to-foster-confusion\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[4],"tags":[1750,34,35],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-kD","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1279"}],"collection":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=1279"}],"version-history":[{"count":0,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/1279\/revisions"}],"wp:attachment":[{"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=1279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=1279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=1279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. The path to wp-cache-phase1.php in wp-content/advanced-cache.php must be fixed! -->