Toughest Sales Objection – Indifference

Clayton has a post on his Salesopedia blog that references some recent survey results from their highly-visited site.  One result jumps off the screen: What’s the toughest objection? Indifference …….. 64.7% Price …………….. 26.5% Timing …………… 8.8% Isn’t that the truth?  We used to work for a sales trainer who always stressed that indifference is the worst outcome of a sales call.  Salespeople know what to do with a yes (after writing that, I wondered if there are salespeople who don’t know what to do with a yes…), they know what to do with a no, but no one is certain of what to do with a maybe. As a… Read More

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The Perfect Stall

Our local Pioneer Press offers an article about HD radio which intrigues me.  There are some interesting developments in the technology.  One of them is this: More important, the radios have an iTunes tagging feature, developed with Apple’s help and being tested in the San Francisco Bay area. This means users can press a button to tag songs they like, save that information to their docked iPods, and later transfer this info to their iTunes software on their computers. They then can buy the songs on Apple’s music store. That is a fantastic idea.  However, I truly enjoyed this perfect stall that comes later in the article: “We’re definitely taking… Read More

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