Retention Horizon

Employment in this economy is a wonderful asset, to say the least.  However, this abcnews.com story points to an impending problem – retention. Even Americans who are lucky enough to have work in this economy are becoming more unhappy with their jobs, according to a new survey that found only 45 percent of Americans are satisfied with their work. That was the lowest level ever recorded by the Conference Board research group in more than 22 years of studying the issue. The economy will eventually turn around though it appears it is going to be a slower process in comparison to historical recoveries.  When it does turn and hiring picks… Read More

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Salespeople With Emotional Needs

One of the reasons we are so adamant about assessing sales candidates is to know what motivates and rewards the person.  Once identified, these factors can be explored during a face-to-face interview.  There is one reward that requires an in-depth discussion with any sales candidate who possesses it – Status & Recognition. This salesperson is rewarded by prestige, social acknowledgement and tangible trophies.  Let me be clear – this is a strong reward structure for a salesperson.  However, when it is over-amplified, it becomes a detriment. I have a friend in sales who has this issue.  He is incredibly knowledgeable about his complex product line.  He speaks about it on… Read More

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