{"id":834,"date":"2007-04-18T07:42:14","date_gmt":"2007-04-18T12:42:14","guid":{"rendered":"http:\/\/selectmetrix.com\/blogs\/2007\/04\/when-ceos-dont-communicate\/"},"modified":"2007-04-18T07:42:00","modified_gmt":"2007-04-18T12:42:00","slug":"when-ceos-dont-communicate","status":"publish","type":"post","link":"http:\/\/selectmetrix.com\/blogs\/2007\/04\/when-ceos-dont-communicate\/","title":{"rendered":"When CEO&#8217;s Don&#8217;t Communicate"},"content":{"rendered":"<p><a atomicselection=\"true\" href=\"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2007\/04\/windowslivewriterwhenceosdontcommunicate-ded7communication-balloon52.png\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" align=\"left\" width=\"120\" src=\"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2007\/04\/windowslivewriterwhenceosdontcommunicate-ded7communication-balloon-thumb3.png?resize=120%2C120\" height=\"120\" style=\"margin: 0px 5px 5px 0px\" \/><\/a> Communication is the balm of corporate success in that it helps maintain cohesiveness.  I have worked for companies that had excellent communication throughout the chain-of-command.  Although there were problems and disagreements, communication from the leadership team was always thorough and timely.  That fact made the culture far more pleasurable a work environment.<\/p>\n<p>In many companies, this need for strong communication is devalued.  MarketingProfs.com has this article &#8211; <a target=\"_blank\" href=\"http:\/\/www.marketingprofs.com\/7\/wanted-leadership-people-skills-mininni.asp\">Wanted: Leadership and People Skills<\/a>.  The gist of the article is the need for finding CEO&#8217;s with strong communication abilities.<\/p>\n<blockquote><p>When asked &#8220;what do you look for when recruiting talent&#8221; at the recent Leaders in London conference, Richard Branson gave this answer: &#8220;People who are good with people. If the person at the top cares about the person cleaning the floor and the people on the switchboard, then everyone comes alive. If the people at the top are not good with people, then it ricochets down and the culture of the organization is miserable for everyone.&#8221;<\/p>\n<p>Notice that Sir Richard didn&#8217;t say &#8220;people who graduated with top honors from the most prestigious B-schools, and who truly understand the financial and competitive demands of business today.&#8221;<\/p>\n<p>Executives have to be able to interact with and manage their own personnel if they are to foster their core beliefs about the company in those people and nurture the corporate brand. They also have to be willing to listen to their employees, who are much closer to &#8220;the action&#8221; than the executive branch.<\/p><\/blockquote>\n<p>How true.  I&#8217;ve always believed culture flows from the top down.  What I mean is that the majority of my perception of the corporate culture is formed from my interaction with my boss.  And his or her perception of the corporate culture is formed from his or her interaction with their boss.  And so forth.  If the CEO provides a strong communication culture, it trickles down through the entire organization.<\/p>\n<p>Companies where the CEO does not have strong people skills or communication ability tend to be stiffer &#8211; more likely to have a mechanistic culture that does not promote fluid communication.  It has been my experience that these companies are more secretive, hierarchal and withholding of information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Communication is the balm of corporate success in that it helps maintain cohesiveness. I have worked for companies that had excellent communication throughout the chain-of-command. Although there were problems and disagreements, communication from the leadership team was always thorough and timely. That fact made the culture far more pleasurable a work environment. In many companies, this need for strong communication is devalued. MarketingProfs.com has this article &#8211; Wanted: Leadership and People Skills. The gist of the article is the need for finding CEO&#8217;s with strong communication abilities. When asked &#8220;what do you look for when recruiting talent&#8221; at the recent Leaders in London conference, Richard Branson gave this answer: &#8220;People&hellip; <a class=\"read-more\" href=\"http:\/\/selectmetrix.com\/blogs\/2007\/04\/when-ceos-dont-communicate\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"bgseo_title":"","bgseo_description":"","bgseo_robots_index":"","bgseo_robots_follow":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[14,11],"tags":[],"class_list":["post-834","post","type-post","status-publish","format-standard","hentry","category-communication","category-team-management"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5Oho-ds","jetpack-related-posts":[{"id":49,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/05\/now-this-is-a-commute\/","url_meta":{"origin":834,"position":0},"title":"Now THIS is a Commute","author":"Derrick Moe","date":"May 23, 2006","format":false,"excerpt":"Work in Omaha, Live in Connecticut from CareerJournal discusses the commuting schedule of the CEO of ConAgra. Two words = corporate jet. The article provides much detail regarding the interaction between CEO's and the investment community. But in the middle of the article resides this little dandy: But other experts\u2026","rel":"","context":"In &quot;Trends&quot;","block_context":{"text":"Trends","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/trends\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":412,"url":"http:\/\/selectmetrix.com\/blogs\/2006\/11\/the-cure-for-ceo-turnover\/","url_meta":{"origin":834,"position":1},"title":"The Cure for CEO Turnover","author":"Derrick Moe","date":"November 1, 2006","format":false,"excerpt":"Honestly, I just came across this article - Women CEOs Experience Longer Tenures, Faster Growth - as a follow up to my previous post. This study is from a limited sample of Massachusetts-based companies with an average size of $54M\/year revenue and 120 employees. Not huge, but sizeable companies nonetheless.\u2026","rel":"","context":"In &quot;Trends&quot;","block_context":{"text":"Trends","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/trends\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":903,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/05\/communication-blindness\/","url_meta":{"origin":834,"position":2},"title":"Communication Blindness","author":"Derrick Moe","date":"May 9, 2007","format":false,"excerpt":"Anyone who has managed salespeople knows how difficult a task that can be.\u00a0 We see it often in companies where clouded communication occurs daily.\u00a0 I think\u00a0 most of you could name numerous situations throughout your career where management communication simply broke down or worse, did not even occur. SellingPower.com's article\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/selectmetrix.com\/blogs\/wp-content\/uploads\/2007\/05\/windowslivewritercommunicationblindness-7082power-pole.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":2643,"url":"http:\/\/selectmetrix.com\/blogs\/2015\/10\/one-third-of-ceos-are-worthless-in-sales\/","url_meta":{"origin":834,"position":3},"title":"One Third Of CEO&rsquo;s Are Worthless In Sales","author":"Derrick Moe","date":"October 28, 2015","format":false,"excerpt":"Those aren\u2019t my words but rather the findings from a Selling Power survey.\u00a0 From the article: A recent Selling Power online survey found that 29 percent of sales leaders judged their CEO useless when it comes to creating a sale. Almost one third and I think I have worked for\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":919,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/05\/assessing-cultures-before-a-merger-or-acquisition\/","url_meta":{"origin":834,"position":4},"title":"Assessing Cultures Before A Merger or Acquisition","author":"Derrick Moe","date":"May 14, 2007","format":false,"excerpt":"Last week I posted on a democratically-run company and the challenges they face. Today I came across a business article from our local Pioneer Press titled Lawson's clash of cultures. The article speaks to locally-based Lawson Software and their acquisition of a Swedish company. There are distinct differences in business\u2026","rel":"","context":"In &quot;Assessing&quot;","block_context":{"text":"Assessing","link":"http:\/\/selectmetrix.com\/blogs\/category\/hiring\/assessing\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":669,"url":"http:\/\/selectmetrix.com\/blogs\/2007\/02\/soft-skills-development\/","url_meta":{"origin":834,"position":5},"title":"Soft Skills Development","author":"Derrick Moe","date":"February 16, 2007","format":false,"excerpt":"An encouraging sign from M.B.A. programs as reported by CareerJournal.com - M.B.A. Programs Hone 'Soft Skills'. From the article: The schools are responding to employers' growing interest in soft skills. Executive suites are increasingly composed of managers running far-flung operations who must attract and retain knowledgeable workers. That puts a\u2026","rel":"","context":"In &quot;Communication&quot;","block_context":{"text":"Communication","link":"http:\/\/selectmetrix.com\/blogs\/category\/communication\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_featured_media_url":"","_links":{"self":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/comments?post=834"}],"version-history":[{"count":0,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/posts\/834\/revisions"}],"wp:attachment":[{"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/media?parent=834"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/categories?post=834"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/selectmetrix.com\/blogs\/wp-json\/wp\/v2\/tags?post=834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}<!-- WP Super Cache is installed but broken. 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